Susie Hughes
Republic,MO
Summary
Responsive and organized Account Manager with a proven track record at Bluegrass Ingredients, excelling in account development and client relationship management. Leveraging Salesforce and strategic thinking, I successfully expanded client portfolios and identified new business opportunities, driving significant revenue growth while ensuring exceptional customer service.
Overview
12
12
years of professional experience
Work History
Sales Account Manager
Bluegrass Ingredients
Bowling Green, KY
02.2021 - Current
- Managed and expanded portfolio of client accounts in food and beverage industry.
- Cultivated strong, long-term relationships with key clients to enhance loyalty.
- Identified and pursued additional business opportunities within existing accounts to increase sales.
- Developed comprehensive understanding of company product offerings and advantages.
- Monitored industry trends, competitor activities, and customer strategies for informed decision-making.
- Collaborated with internal teams including sales, R&D, and marketing to fulfill client needs.
Sales Account Manager
DFA
Springfield, MO
01.2019 - 02.2021
- Managed expansion of customer accounts, generating new business opportunities and achieving sales targets.
- Analyzed customer challenges and identified opportunities, collaborating with internal teams to create effective solutions.
- Fostered relationships with key accounts, ensuring alignment with customer needs and DFA objectives.
Inside Sales Representative
DFA
Springfield, MO
01.2018 - 01.2019
- Identified and pursued sales opportunities through phone, email, and online interactions.
- Secured deals with qualified leads, generating new business.
- Provided support to sales team with sample and pricing requests.
- Covered for sales team during travel or vacations to maintain workflow.
Senior Account Coordinator
DFA
Springfield, MO
08.2013 - 01.2018
- Accurately entered customer orders into database for processing.
- Addressed and resolved customer complaints efficiently.
- Utilized problem-solving skills to identify and mitigate issues.
Education
High School Diploma -
Parkview High School
Springfield, MO05-1989
Skills
- Salesforce and Tableau proficiency
- Verbal and written communication
- Strategic thinking
- Customer service excellence
- Account development and management
- Client relationship management
- Pipeline management
- Sales forecasting
Timeline
Sales Account Manager
Bluegrass Ingredients
02.2021 - Current
Sales Account Manager
DFA
01.2019 - 02.2021
Inside Sales Representative
DFA
01.2018 - 01.2019
Senior Account Coordinator
DFA
08.2013 - 01.2018
High School Diploma -
Parkview High School