Susie L. Ferrer
Visalia,Ca
Summary
Skilled in Patient Access and Medical Assistant operations with robust experience in healthcare administration. Known for superior patient service and adept at utilizing Electronic Health Record (EHR) systems. Possess strong skills in communication, scheduling appointments, insurance verification, and data entry. Demonstrated ability to improve patient satisfaction consistently across previous roles.
Overview
23
23
years of professional experience
Work History
Patient Access
Adventist Heath Tulare Hospital
Tulare, CA
01.2022 - Current
Public Safety Dispatcher
Tulare Police Department
Tulare, CA
01.2021 - 01.2022
Customer Service Advocate
Cigna Health Care
Visalia, CA
01.2017 - 01.2021
Patient Access Specialist
Sequoia Regional Cancer Center
Visalia, CA
01.2015 - 01.2017
Medical Assistant
Visalia Medical Clinic
Visalia, CA
01.2014 - 01.2015
Front/Back Office Medical Assistant
Maj Medical Clinic
Visalia, CA
01.2013 - 01.2014
Medical Assistant, Pediatrics/Internal Medicine
Adventist Health Physicians Network
Hanford, CA
01.2011 - 01.2013
Medical Assistant
Visalia Family Practice Medical Group
Visalia, CA
01.2009 - 01.2011
Medical Assistant
Sunmed Primary Care/Internal Medicine Dr Patel
Lutz, FL
01.2007 - 01.2009
Waitress Server / Hostess
Marriott Hotel Restaurant & Bar
01.2006 - 01.2008
Waitress Server / Hostess
Alejandra’s Mexican Restaurant
01.2004 - 01.2005
Waitress Server / Hostess
Red Lobster
01.2002 - 01.2004
Education
California Certified Medical Assistant Certificate -
San Joaquin Valley College
CaliforniaDiploma -
Woodlake Union High School
WoodlakeSkills
- HIPAA Compliance
- Insurance Verification
- Medical Records
- Appointment Scheduling
- Registration and Admissions
- Multitasking and Organization
- Scheduling Diagnostic Procedures
- Payment Processing
- Spanish translation
Timeline
Patient Access
Adventist Heath Tulare Hospital
01.2022 - Current
Public Safety Dispatcher
Tulare Police Department
01.2021 - 01.2022
Customer Service Advocate
Cigna Health Care
01.2017 - 01.2021
Patient Access Specialist
Sequoia Regional Cancer Center
01.2015 - 01.2017
Medical Assistant
Visalia Medical Clinic
01.2014 - 01.2015
Front/Back Office Medical Assistant
Maj Medical Clinic
01.2013 - 01.2014
Medical Assistant, Pediatrics/Internal Medicine
Adventist Health Physicians Network
01.2011 - 01.2013
Medical Assistant
Visalia Family Practice Medical Group
01.2009 - 01.2011
Medical Assistant
Sunmed Primary Care/Internal Medicine Dr Patel
01.2007 - 01.2009
Waitress Server / Hostess
Marriott Hotel Restaurant & Bar
01.2006 - 01.2008
Waitress Server / Hostess
Alejandra’s Mexican Restaurant
01.2004 - 01.2005
Waitress Server / Hostess
Red Lobster
01.2002 - 01.2004
California Certified Medical Assistant Certificate -
San Joaquin Valley College
Diploma -
Woodlake Union High School
Similar Profiles
Jose AlvaradoJose Alvarado
Senior Materials Management at Adventist Health TulareSenior Materials Management at Adventist Health Tulare
Amicaya FredianiAmicaya Frediani
Registered Nurse, Intensive Care Unit at Adventist Health TulareRegistered Nurse, Intensive Care Unit at Adventist Health Tulare
Peter GamboaPeter Gamboa
Staff Nurse at Adventist Health TulareStaff Nurse at Adventist Health Tulare