SUSY AGUIRRE
Winnemucca
Summary
Results-driven professional with a strong foundation in sales, staffing, and operations management. Proven ability to grow client accounts, deliver workforce solutions, and manage high-volume recruiting. Brings 10+ years of customer service experience, excelling in communication, problem-solving, and client satisfaction. Proficient in Microsoft Word, Excel, and various business systems.
Overview
14
14
years of professional experience
Work History
Branch Manager
Elwood Staffing
Winnemucca, NV
05.2025 - Current
- Manage daily office operations including documentation, onboarding, and employee records
- Perform data entry, maintain files, and ensure accuracy in internal systems
- Communicate with clients and employees professionally via phone, email, and in person
- Coordinate schedules, interviews, and onboarding appointments
- Ensure compliance with policies, procedures, and confidentiality standards
- Support payroll processes and verify timesheets for accuracy
- Train and supervise staff while maintaining organized workflows
Server
Ormachea's Dinner House
Winnemucca, NV
07.2023 - 05.2025
- Delivered professional customer service in a fast-paced environment
- Handled transactions accurately and maintained financial accountability
- Assisted with coordinating events and maintaining organized service flow
- Communicated effectively with team members and management
Server/Bartender
Winnemucca Golf Course
Winnemucca, NV
03.2021 - 10.2023
- Managed high-volume customer interactions with professionalism
- Trained staff and ensured adherence to procedures
- Handled customer concerns with strong problem-solving skills
- Maintained accurate records of orders and transactions
Full-Time Parent
Parental Leave
Winnemucca, NV
12.2017 - 03.2021
- Developed strong organizational, time management, and multitasking skills
- Managed schedules, responsibilities, and daily planning
Server
Chihuahua's Cantina and Grill
Winnemucca, NV
04.2016 - 12.2017
- Delivered consistent customer service and maintained organized work areas
- Processed transactions accurately and efficiently
Front End Manager
Khoury's Market Place
Winnemucca, NV
02.2012 - 12.2017
- Promoted from Cashier to Manager based on performance and reliability
- Managed front-end operations including staff scheduling and customer service
- Maintained accurate records, handled cash, and balanced registers
- Trained employees and ensured compliance with company policies
- Resolved customer issues while maintaining professionalism
Education
Advanced Diploma - undefined
Albert M. Lowry High School
Winnemucca, NVAssociate of Arts - Business
Great Basin College
Winnemucca, NVSkills
- Managed full-cycle recruiting and branch operations in high-volume staffing environment
- Built client relationships and delivered customized workforce solutions
- Led recruiting, onboarding, and compliance for industrial and mining roles
- Drove business development and increased client retention
- Oversaw payroll, timekeeping, and employee relations
- Highly proficient in Microsoft Word, Excel, and various business software systems, with strong technical and data management skills
Timeline
Branch Manager
Elwood Staffing
05.2025 - Current
Server
Ormachea's Dinner House
07.2023 - 05.2025
Server/Bartender
Winnemucca Golf Course
03.2021 - 10.2023
Full-Time Parent
Parental Leave
12.2017 - 03.2021
Server
Chihuahua's Cantina and Grill
04.2016 - 12.2017
Front End Manager
Khoury's Market Place
02.2012 - 12.2017
Advanced Diploma - undefined
Albert M. Lowry High School
Associate of Arts - Business
Great Basin College