Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Susy Ordonez

Odessa,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Accounting & Operations Admin

Creedence Energy Services
Odessa, TX
04.2021 - Current
  • Participated in team meetings to provide feedback on operational issues and solutions.
  • Utilized software programs such as Excel, Word, Openinvoice, Openticket, Quickbooks for data entry, analysis and reporting purposes.
  • Provided administrative support to the Operations Manager by preparing reports and documents.
  • Organized and maintained records of daily deliveries and other operational data.
  • Monitored BOLs closely to insure delivery load was accurate.
  • Assisted and coordinated the delivery of products or services to customers in a timely manner.
  • Performed quality assurance checks on products before they were shipped out to customers.
  • Answered work phones and routed correspondence to correct parties.
  • Monitored inventory levels and ordered new supplies to prevent shortages.
  • Worked with users and support teams to troubleshoot reported problems.
  • Responded to client queries and maintained strong relationships with vendors.
  • Reviewed and distributed vendors with approved invoices.
  • Data entry of invoices into financial systems and databases.
  • Compiled invoice information, including customer name, product or service purchased, cost and date of purchase.
  • Monitored payments due from customers and contacted delinquent payers by telephone and email.
  • Processed credit card payments for customers' convenience.
  • Answered inquiries from customers regarding their accounts payable and receivable balances.
  • Ensured accuracy in all invoice entries prior to releasing them to customers.
  • Provided information about products and services available to customers.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Developed relationships with key clients through regular contact and follow-up communication.
  • Answered phone calls from customers promptly and courteously.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Maintained records of all daily routes for reconciliation purposes.
  • Researched and resolved reconciling items in a timely manner.

Office Coordinator

Home Nursing
Odessa, TX
02.2015 - 04.2021
  • Developed and maintained scheduling systems to ensure efficient workflow.
  • Provided training to new staff on scheduling policies, procedures, and software systems.
  • Organized medical records for patient care plans and ensured accuracy.
  • Coordinated referrals for additional services when needed.
  • Communicated regularly with physicians regarding changes in patient condition or treatment plan modifications.
  • Responded promptly to emergency situations in the home setting.
  • Coordinated with patients and healthcare professionals to meet patient needs.

Skills

  • Attention to Detail
  • Professional and Friendly
  • Inventory Management
  • Positive Attitude
  • Documentation and Reporting
  • Customer Support
  • Proofreading and Editing
  • Invoice Processing
  • Sensitive material handling
  • Document retrieval
  • Spreadsheet tracking
  • Scheduling
  • Meeting planning
  • Expense Reporting
  • Data Entry
  • Documentation and Recordkeeping
  • Multitasking
  • Confidentiality and Data Protection
  • Accounting Support
  • Accounting skills
  • Team building
  • Spreadsheet Management

Languages

Spanish
Native/ Bilingual

Timeline

Accounting & Operations Admin

Creedence Energy Services
04.2021 - Current

Office Coordinator

Home Nursing
02.2015 - 04.2021

Similar Profiles

CREATE PROFILE
Susy Ordonez