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Suvithia Watson
Celina,USA
Summary
Seeking to work in an environment that will challenge my organization skills, while allowing me to contribute to the continued growth and success of the organization.
Professional retail worker with hands-on experience in managing transactions, overseeing team performance, and ensuring optimal customer satisfaction. Strong focus on team collaboration and adaptability to changing needs. Skilled in cash handling, inventory management, and conflict resolution. Known for reliability and results-driven approach.
Overview
10
10
years of professional experience
Work History
Lead Cashier
NFM
The Colony, TX
11.2018 - 02.2025
- Train staff to make decisions that are best for the customer
- Answer cashier’s questions and trouble shoot solutions to provide customer satisfaction
- Track customer traffic and match resources to ensure efficiency
- Verify money counts and administer counterfeit procedures on large bill transactions
- Report any concerns to Security for review
- Collect checks daily and take them to Records Management for processing
- Account for any overages and shortages to management with details
Cashier
NFM
The Colony, TX
07.2017 - 11.2018
- Customer service/cash handling experience
- Excellent communication skills
- Follow the process to ensure error-free customer orders
Lead Cashier
Ulta Beauty
Frisco, TX
08.2016 - 07.2017
- Responsible for the supervision of a team of cashiers, providing training, monitoring, and assistance with operational issues.
- Ascertain that transactions involving customers are expeditiously and efficiently processed.
- Provide rapid response to client complaints and acknowledge them professionally.
- Mentor new cashiers in the mastery of outstanding customer service.
- Designate duties to the cashier unit daily and decide on extent of daily workload.
Cashier/Beauty Advisor
Ulta Beauty
Frisco, TX
11.2014 - 08.2016
- Responsible for providing exceptional experience for all Ulta Beauty guests by engaging each guest to determine individual needs, keeping fixtures fully stocked with merchandise, performing cashier duties, maintaining overall store cleanliness, and completing tasks.
Skills
- Training and coaching
- Training and mentoring
- Customer assistance
- Point of sale operation
- Cashier training
- Cash drawer reconciliation
- Cash handling
- Opening and closing procedures
- Staff training
- Team building
- Cash register maintenance
- Deposit preparation
Summary of Qualifications
- Typing and Data Entry
- Proficiency in Windows, MS Office: Word, Excel, and Outlook
- Strong communication skills with customers and co-workers
- Excellent organization skills with high attention to detail
Timeline
Lead Cashier
NFM
11.2018 - 02.2025
Cashier
NFM
07.2017 - 11.2018
Lead Cashier
Ulta Beauty
08.2016 - 07.2017
Cashier/Beauty Advisor
Ulta Beauty
11.2014 - 08.2016