Suzana Dasic
Ocean Grove,NJ
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Heirloom at the St.Laurent
Asbury Park, NJ
06.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Support Staff Member
Sea Grass
Ocean Grove, NJ
04.2020 - 09.2020
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Contributed to smooth restaurant operations by promptly resetting tables for new customers.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Demonstrated strong teamwork by assisting servers with food delivery during peak times when needed.
Breakfast Server
Cardinal Provisions
Asbury Park, NJ
05.2022 - 05.2024
- Kept up-to-date knowledge on current menu offerings, including daily specials and seasonal changes.
- Efficiently managed high-volume breakfast service, maintaining consistent quality and speed of service.
- Assisted in training new team members on proper serving techniques and restaurant policies, promoting consistent service standards.
- Participated in inventory management, helping maintain adequate stock levels of food supplies and tableware.
Banquet Server
Shadowbrook at Shrewsbury
Shrewsbury, NJ
12.2021 - 05.2022
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Server
Pascal and Sabine
Asbury Park, NJ
09.2020 - 12.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Frontdesk Agent
Berkley Oceanfront Hotel
Asbury Park, NJ
04.2020 - 11.2021
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Facilitated smooth guest experiences by coordinating with multiple departments across the property.
- Streamlined front desk operations for improved efficiency and faster service delivery.
Education
Faculty Of Metallurgy And Technology -
University of Montenegro
Podgorica,Montenegro Skills
- Strong work ethic
- Customer service
- Guest engagement
- Dining area maintenance
Certification
- WSET 2-Pass with Distinction
- WSET 3-Currently enrolled
Languages
Spanish
Limited Working
German
Elementary
Timeline
Server
Heirloom at the St.Laurent
06.2022 - Current
Breakfast Server
Cardinal Provisions
05.2022 - 05.2024
Banquet Server
Shadowbrook at Shrewsbury
12.2021 - 05.2022
Server
Pascal and Sabine
09.2020 - 12.2021
Support Staff Member
Sea Grass
04.2020 - 09.2020
Frontdesk Agent
Berkley Oceanfront Hotel
04.2020 - 11.2021
Faculty Of Metallurgy And Technology -
University of Montenegro