Suzanna Graf
Fenton,MO
Summary
Dynamic warehouse professional with proven expertise at 8th Avenue in optimizing operations and enhancing productivity. Skilled in material handling and order processing, I consistently implemented process improvements that reduced waste and improved efficiency. A self-motivated team player, I excel in maintaining safety protocols and delivering exceptional results in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Warehouse Worker
8th Avenue
09.2025 - Current
- Conducted inventory counts to ensure accurate stock levels and minimize discrepancies.
- Maintained cleanliness and organization of work area to comply with safety standards.
- Assisted in loading and unloading shipments, ensuring proper handling of products.
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse.
- Collaborated with team members to optimize workflow and enhance productivity.
- Followed safety protocols diligently to prevent accidents and injuries on site.
- Implemented process improvements that reduced waste and increased efficiency in daily operations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Reduced waste, implementing recycling procedures for packaging materials.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assembled pallets and crates for secure transportation of materials.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated equipment while observing standard safety procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
Cashier
Dierbergs
08.2025 - 09.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Maintained cleanliness and organization of checkout area to enhance operational efficiency.
- Collaborated with team members to manage peak hours effectively, minimizing wait times.
- Implemented cash handling procedures to ensure accuracy in daily cash deposits.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Online Grocery Associate
Safeway
02.2024 - 07.2025
- Assisted customers with online order selection and fulfillment.
- Maintained accurate inventory levels through regular stock checks.
- Utilized point-of-sale systems for efficient transaction processing.
- Ensured compliance with safety and sanitation standards in food handling.
- Collaborated with team members to streamline order picking processes.
- Provided exceptional customer service by resolving inquiries promptly.
- Supported training of new associates on operational procedures and tools.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Helped customers locate products and checked store system for merchandise at other sites.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
- Contributed to a positive work environment through effective communication and teamwork among fellow associates.
- Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
- Worked productively with customers to meet order requirements and service expectations.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Streamlined packaging processes for improved efficiency while maintaining product integrity during transportation or storage before pickup or delivery.
Education
High School Diploma - Basic
Louisiana Highschool
Louisiana, MO05.1998
Skills
Packaging and labeling
Additional Information
I am a very hard worker, eager to learn and willing to learn new things. I adapt quickly to job task.
Timeline
Warehouse Worker
8th Avenue
09.2025 - Current
Cashier
Dierbergs
08.2025 - 09.2025
Online Grocery Associate
Safeway
02.2024 - 07.2025
High School Diploma - Basic
Louisiana Highschool