Suzanna Graf
Fenton,MO
Summary
Dynamic warehouse professional with proven expertise at 8th Avenue in optimizing operations and enhancing productivity. Skilled in material handling and order processing, I consistently implemented process improvements that reduced waste and improved efficiency. A self-motivated team player, I excel in maintaining safety protocols and delivering exceptional results in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Warehouse Worker
8th Avenue
Hazelwood, MO
09.2025 - Current
- Conducted inventory counts to ensure accurate stock levels and minimize discrepancies.
- Maintained cleanliness and organization of work area to comply with safety standards.
- Assisted in loading and unloading shipments, ensuring proper handling of products.
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse.
- Collaborated with team members to optimize workflow and enhance productivity.
- Followed safety protocols diligently to prevent accidents and injuries on site.
- Implemented process improvements that reduced waste and increased efficiency in daily operations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Reduced waste, implementing recycling procedures for packaging materials.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assembled pallets and crates for secure transportation of materials.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated equipment while observing standard safety procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
Cashier
Dierbergs
Arnold, MO
08.2025 - 09.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Maintained cleanliness and organization of checkout area to enhance operational efficiency.
- Collaborated with team members to manage peak hours effectively, minimizing wait times.
- Implemented cash handling procedures to ensure accuracy in daily cash deposits.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Online Grocery Associate
Safeway
Fountain Hills, AZ
02.2024 - 07.2025
- Assisted customers with online order selection and fulfillment.
- Maintained accurate inventory levels through regular stock checks.
- Utilized point-of-sale systems for efficient transaction processing.
- Ensured compliance with safety and sanitation standards in food handling.
- Collaborated with team members to streamline order picking processes.
- Provided exceptional customer service by resolving inquiries promptly.
- Supported training of new associates on operational procedures and tools.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Helped customers locate products and checked store system for merchandise at other sites.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
- Contributed to a positive work environment through effective communication and teamwork among fellow associates.
- Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
- Worked productively with customers to meet order requirements and service expectations.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Streamlined packaging processes for improved efficiency while maintaining product integrity during transportation or storage before pickup or delivery.
Education
High School Diploma - Basic
Louisiana Highschool
Louisiana, MO05.1998
Skills
Packaging and labeling
Picking and packing
Self-motivated and disciplined
Cleaning and organizing
Heavy lifting
Loading and unloading
Order picking
Warehouse safety
Clear communication
Attention to detail
Sorting and labeling
Material handling
Warehouse operations
Team collaboration
Order picking and processing
Warehouse organization
Pallet jack handling
Punctual and dependable
Stacking and staging
Safety protocols
Basic mathematics
Assembly and production
Order preparation
Shipment palletization
Additional Information
I am a very hard worker, eager to learn and willing to learn new things. I adapt quickly to job task.
Timeline
Warehouse Worker
8th Avenue
09.2025 - Current
Cashier
Dierbergs
08.2025 - 09.2025
Online Grocery Associate
Safeway
02.2024 - 07.2025
High School Diploma - Basic
Louisiana Highschool