Kain Gutierrez
Garland,TX
Summary
Proven in high-pressure environments, adeptly managed unexpected events at Raw Sushi & Sake Lounge, enhancing customer satisfaction through exceptional service and efficient multitasking. Demonstrated outstanding team collaboration and effective time management, significantly improving order accuracy and productivity. Skilled in customer service and multitasking, consistently exceeding employer expectations.
Overview
4
4
years of professional experience
Work History
Host
Raw Sushi & Sake Lounge
09.2023 - 10.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Food Runner
Studio Movie Grill City Centre
03.2021 - 09.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Education
High School Diploma -
L.V. Berkner High School
Richardson, TXSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
Timeline
Host
Raw Sushi & Sake Lounge
09.2023 - 10.2024
Food Runner
Studio Movie Grill City Centre
03.2021 - 09.2023
High School Diploma -
L.V. Berkner High School
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