Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suzanne Abano

Brooklyn, NY,NY

Summary

Results-driven Executive Assistant, Senior Administrator, and technology-savvy professional with extensive experience supporting leadership in financial services and corporate environments, including roles at Deutsch Bank, Clark & Win Stock, Phillips-Van Heusen, Ben Bay Realty, and Merrill Lynch. Proven expertise in executive-level support, senior administration, general ledger accounting, and technology operations. Highly organized, detail-oriented professional with strong financial reporting, systems management, and operational leadership skills, committed to accuracy, efficiency, and confidentiality.

Overview

31
31
years of professional experience

Work History

Real Estate Agent/Rental Manager

Ben Bay Realty
Brooklyn, NY
06.2008 - Current
  • Facilitated property showings and client consultations to enhance customer experience.
  • Developed tailored marketing strategies using social media and online listings to attract potential buyers.
  • Negotiated purchase agreements and contracts, ensuring compliance with local regulations and client interests.
  • Managed transaction processes from listing to closing, ensuring accuracy and adherence to timelines.
  • Mentored junior agents on best practices in sales techniques and client relationship management.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.

Executive Assistant/General Ledger Assistant

Deutsche Bank Group
New York, NY
08.2005 - 08.2007
  • Managed complex scheduling for executives, optimizing calendar efficiency and prioritizing critical engagements.
  • Coordinated cross-departmental communication, ensuring alignment on strategic initiatives and project timelines.
  • Streamlined office operations by implementing digital tools, enhancing workflow efficiency and reducing administrative overhead.
  • Developed comprehensive meeting agendas and materials, facilitating productive discussions and decision-making processes.
  • Assisted in budget preparation by tracking expenditures and providing detailed financial reports for executive review.
  • Cultivated relationships with key stakeholders, enhancing collaboration across teams to meet organizational objectives.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • On boarded employees as well as consultants using the concur P2P system on the HR online database which consists of setting up each individual for approval to hire, Lotus Notes, XP, Phone Setup, Cubicle setup, preparing the paperwork for drug testing and fingerprinting as well as setting them up with a company ID

Executive Assistant/Controlling Assistant

Deutsche Bank Group
New York, NY
08.2004 - 08.2005
  • Managed executive calendars, prioritizing appointments and ensuring optimal time management for senior leaders.
  • Coordinated complex travel arrangements, maintaining adherence to corporate policies and budget guidelines.
  • Developed and maintained comprehensive filing systems, enhancing document retrieval efficiency and compliance.
  • Streamlined communication processes between departments, fostering collaboration and timely information sharing.
  • Assisted in the preparation of presentations and reports, ensuring accuracy and professional formatting standards.
  • Led onboarding initiatives for new team members, improving integration into organizational culture and operations.
  • Implemented process improvements that enhanced administrative workflow efficiency across multiple teams.
  • Served as a primary point of contact for internal stakeholders, effectively addressing inquiries and resolving issues promptly.
  • Answered high volume of phone calls and email inquiries.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Assisted in the development of company policies and procedures, contributing to a more organized work environment.

Executive Assistant/ Consulting Management Firm

Clark & Weinstock
New York, NY
02.2003 - 08.2004

Served as Executive Assistant for 2 Managing Directors

  • Assisted in Preparation of press releases, multi-media packages, new business kits and client contracts
  • Compiled daily research data using various internet research engines like Bloomberg, Dow Jones Interactive, Factiva and Lexis-Nexis.
  • Coordinated executive schedules to optimize time management and meeting efficiency.
  • Managed travel arrangements, ensuring seamless logistics for executives and stakeholders.
  • Developed and maintained filing systems that enhanced document retrieval and organization.
  • Liaised with clients, fostering strong relationships and enhancing customer service experience.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.

Senior Administrator/Corporate Services

Merrill Lynch
New York, NY
04.1997 - 01.2002
  • Led administrative operations, ensuring compliance with regulatory requirements and company policies.
  • Created detailed reports on departmental performance metrics that provided valuable insights into areas requiring improvement or further investment.
  • Oversaw budget management for multiple departments, monitoring expenses closely to prevent overspending and identify areas for potential savings.
  • Provided Blackberry administration and first-level support
  • Managed permissions and restrictions on exchanged server objects (mailbox owners and delegates, distribution list owners, public folder permissions, mailbox size restrictions, etc...)
  • Supervised mailbox moves between servers and sights. coordinated moves with members of the exchange server team.
  • Maintained synchronization between exchange addresses, human resources databases, and X.500 directory.

Executive Assistant/Designer Shirts

Phillips Van Heusen
New York, NY
10.1994 - 08.1996

Served as executive assistant for two EVP's, two VP's, and six sales person within the designer group area

  • Coordinated executive schedules, prioritizing meetings and travel arrangements to optimize productivity.
  • Streamlined office operations through efficient document management systems, enhancing retrieval speed and accessibility.
  • Developed comprehensive meeting agendas and minutes, maintaining clarity in discussions and follow-up actions.
  • Established relationships with vendors to negotiate contracts, reducing operational costs while improving service quality.
  • Provided strategic support for project planning, contributing insights that improved project outcomes and alignment with organizational goals.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Organized and coordinated conferences and monthly meetings.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Handled booking Analysis-Comparison of years

Education

High School Diploma -

New Utrecht High School
Brooklyn
06.1988

Skills

  • Strong organizational skills
  • Excellent teamwork
  • Highly professional
  • Negotiation
  • Works well independently
  • Client-oriented
  • Social media marketing
  • Client management
  • Enterprise Administrator, RSA SEcurity, ACE Server (administration)
  • Microsoft Exchange (administration and support)
  • Microsoft Windows, Microsoft Office (Word, Excel, PowerPoint, Internet Explorer, Netscape Navigator)

Timeline

Real Estate Agent/Rental Manager

Ben Bay Realty
06.2008 - Current

Executive Assistant/General Ledger Assistant

Deutsche Bank Group
08.2005 - 08.2007

Executive Assistant/Controlling Assistant

Deutsche Bank Group
08.2004 - 08.2005

Executive Assistant/ Consulting Management Firm

Clark & Weinstock
02.2003 - 08.2004

Senior Administrator/Corporate Services

Merrill Lynch
04.1997 - 01.2002

Executive Assistant/Designer Shirts

Phillips Van Heusen
10.1994 - 08.1996

High School Diploma -

New Utrecht High School
Suzanne Abano