Suzanne aungst
Verizon
Dover,DE
29
Years of experience
Experienced maintenance administrator with expertise in repair management, work order coordination, and maintenance planning. Known for improving scheduling coordination, streamlining processes, and supporting compliant, reliable facility operations.
Work History
Maintenance Administrator
27 Years 2 Months- Tracked preventive maintenance schedules in CMMS to support equipment reliability.
- Coordinated maintenance work orders and prioritized service requests for timely resolution.
- Monitored parts inventory and managed supply reordering to prevent service delays.
- Scheduled technicians, assigned tasks, and updated dispatch calendars for efficient workflow.
- Reviewed maintenance logs and escalated unresolved issues to appropriate support teams.
- Prepared status reports and maintained records for compliance and audit readiness.
- Improved and streamlined administrative procedures to manage maintenance communication and documentation.
- Collaborated with management to develop maintenance project budgets, ensuring cost-effective solutions.
- Enhanced team productivity through thorough training in safety procedures and equipment use.
- Improved equipment reliability by implementing preventative maintenance program and scheduling routine inspections.
- Managed regular audits of maintenance activities to ensure compliance with regulatory standards and best practices.
- Optimized space utilization through reorganizing storage areas for improved access to frequently used items.
- Analyzed work order data trends to identify recurring issues and support more targeted, effective maintenance strategies.
- Produced detailed work-order completion reports to inform future planning and decision-making processes.
- Implemented energy-saving initiatives to maintain facility functionality while reducing utility costs.
- Managed maintenance team of [number] employees and coordinated repair schedule based on priority level.
- Tracked maintenance activities using [type] software to confirm compliance with industry requirements.
- Scheduled and oversaw maintenance, repair and installation activities.
- Monitored safety compliance and ensured strict standards to protect team members from harm.
- Prepared and maintained maintenance documentation logs and reports to ensure compliance and operational visibility.
Assistant Bartender
2 Years 1 Month- Prepared cocktails and mixed drinks with consistent quality during high-volume service.
- Restocked glassware, garnishes, and bar supplies to maintain smooth shift operations.
- Supported bartenders with drink orders, rapid service, and guest-ready presentation.
- Operated POS transactions accurately while handling cash and card payments.
- Monitored bar inventory and reported low stock to prevent service delays.
- Maintained clean bar stations, sanitized equipment, and upheld food safety standards.
- Closed out cash register and prepared cashier report at close of business.
- Accepted payments, calculated change, processed cards and issued receipts.
- Provided exceptional customer service with a friendly demeanor, attentive listening skills, and prompt assistance when needed.
- Enhanced overall guest experience through attentiveness to special requests or dietary restrictions when crafting cocktails or recommending beverages.
- Strengthened team efficiency by assisting with opening and closing duties, setting up the bar area, and completing side work as needed.
- Helped bartender keep bar area tidy, clean and stocked.
- Removed empty dishes and silverware, collected trash, and sanitized surfaces.
- Maintained strict adherence to local alcohol laws regarding identification checks and responsible service practices for guest safety.
- Kept bar presentable and well-stocked to meet customer needs.
- Supported bartenders with drink preparation, garnishes, and bar setup during high-volume service.
- Assisted with order accuracy, verifying beverage requests before service and delivery.
- Maintained clean bar stations, polished glassware, and restocked supplies for continuous workflow.0
- Prepared mixers, juices, and standard garnishes to speed service and maintain consistency.
- Developed strong knowledge of wine varietals, beer styles, and spirit characteristics to confidently answer guest inquiries and make suitable recommendations.
Education
GED
Skills
Repair management
Maintenance planning
Work order management
Scheduling coordination
Timeline
Maintenance Administrator
Verizon
10.1998 - 12.2025Read More
Assistant Bartender
The Lamb Tavern
09.1996 - 10.1998Read More
New Tripoli
GED
Read More