Suzanne Charboneau-Hanna
Summary
Organized, dependable and detail oriented candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excited about entering into the Remote Job Force.
Overview
34
34
years of professional experience
Work History
Owner
Treats2Trails
07.2017 - Current
- Set up Meet & Greet for potential clients
- Maintain scheduling
- Daily dog walking/home visits
- Enhanced company reputation by consistently delivering exceptional service quality to customers
- Implemented marketing strategies to increase brand awareness and attract new customers.
Aftercare Coordinator
Sacred Heart School
09.2010 - 06.2017
- Collaborated with educators and parents to create tailored aftercare plans for individual student needs
- Managed a diverse caseload of over 30 students, ensuring all received appropriate attention and support in their aftercare journey
- Contributed to a positive school environment by coordinating extracurricular activities and projects
- Provided emotional support to students during challenging times, offering empathetic listening and practical advice when appropriate
- Tutored K-8th grade for homework and test prep
Structured Settlements Accounts Representative
Ringler Associates
05.1998 - 12.2002
- Created Structured Settlement Annuity Proposals
- Calculated fluctuating daily insurance rates, coordinating with insurance and life insurance companies
- Increased client satisfaction by promptly addressing inquiries and resolving issues related to billing and account management
- Negotiated contracts and agreements with clients to achieve favorable terms
Brokers' Assistant
Marine Risks Inc.
08.1989 - 05.1998
- Issued Corporate, Auto, and Travel Insurance Policies, Secured Work Bonds for clients. Executed monthly collections reports. Maintain Excel Spreadsheets
- Transcriber: Via dictaphone machine, transcribed insurance proposals and client correspondence for brokers and executives.
- Conferred with customers to assess market fluctuations and correct account problems.
- Input transfer data into system and manually updated accounting and certificate records.
Education
High School Diploma -
Our Lady of Perpetual Help
Brooklyn, NY06.1987
Skills
- Business Management
- Small Business Operations
- Customer Relations
- Transcriber
- Freelancer
Additional Information
Extra Curricular: Housing Project Board Member for an Autistic/Special Needs Community; Organized School Functions and Fundraising; Cub Scouts Den Mother; Team Mom for multiple HS Sports; Hosted Fulltime International Students from 2014 - Present.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Owner
Treats2Trails
07.2017 - Current
Aftercare Coordinator
Sacred Heart School
09.2010 - 06.2017
Structured Settlements Accounts Representative
Ringler Associates
05.1998 - 12.2002
Brokers' Assistant
Marine Risks Inc.
08.1989 - 05.1998
High School Diploma -
Our Lady of Perpetual Help
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