Suzanne Cook
Athens,GA
Summary
Motivated individual with strong work ethic and working independently, with a special interest in public health. Strong organizational and team collaboration skills with experience in improving processes.
Overview
2
2
years of professional experience
Work History
Server
Firebirds Wood Fired Grill
06.2021 - Current
- Greeted customers, answered questions and recommended specials to increase profits
- Operated POS terminals to input orders, split bills and calculate totals.Satisfied customers by topping off drinks and offering condiments, napkins and other items
- Promoted desserts, appetizers and specialty drinks to optimize sales
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests
- Cleaned tables and chairs to prepare dining area for next customers
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Addressed complaints to kitchen staff and served replacement items.
Bartender
Hyatt
02.2023 - 05.2023
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Helped management plan and serve bar menu exceeding customer expectations.
- Upheld strict regulations for safe alcohol service and food safety.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Bachelor of Science - Public Health
University of Georgia
Athens, GA05.2026
High School Diploma - undefined
Sequoyah High School
Canton, GASkills
- Price Memorization Liquor and wine service
- Sales Techniques
- Performance Improvement
- Critical Thinking
- Regulatory Compliance
- Corrective Actions
- Natural Leadership
- High-Energy and Stamina
- Patron Rapport
Timeline
Bartender
Hyatt
02.2023 - 05.2023
Server
Firebirds Wood Fired Grill
06.2021 - Current
Bachelor of Science - Public Health
University of Georgia
High School Diploma - undefined
Sequoyah High School
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