Suzanne Coppola Curcio
18 Evelyn Rd, Derby,CT
Summary
With over 20 years of professional experience, I possess a strong passion for improving the quality of care for all my patients. My expertise includes educating patients and families on oral home care, nutrition, and overall wellness. I excel at facilitating smooth collaboration between administrative and clinical staff to create a pleasant, secure, and positive work atmosphere. I played a crucial role in the effective testing and adoption of new dental software by closely working with developers to meet the company's specific needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Dental Hygiene Supervisor
All About Kids
08.2020 - Current
- Evaluate and review previous medical and dental history with parent/guardian of patient.
- Act as a liaison for communication to specialists regarding medically compromised patients.
- Assess for decay, oral habits and conditions.
- Reduce patient anxiety with the use of calming techniques and age-appropriate explanations during dental procedures.
- Clean patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Implement a treatment plan for patients.
- Apply fluoride and dental sealants to protect patients' teeth from decay.
- Capture patients' dental radiographs and provide to dentist for interpretation and diagnosis.
- Provide oral hygiene and nutrition instructions to patients and parents/guardians.
- Maintain instruments and ensure equipment is operational; coordinate maintenance as necessary.
- Assure the timely flow of patients.
- Accommodate emergency treatment needs as appropriate.
- Use complex problem solving skills to handle difficult and escalated communications related to scheduling and patient care.
- Access advanced capabilities of dental software through supervisory administration permission.
- Retrieve lost data and communicate with IT as needed.
- Oversee and ensure ordering is completed in a timely manner.
- Coordinate scheduling of hygienists, assistants and doctors.
- Ensure all certification and licensure is current for all hygienists and assistants; scan and monitor all radiation badges.
- Conduct working interviews for potential new staff members.
- Assist in training new team members on proper protocols and procedures specific to pediatric dentistry settings.
- Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Contribute to a positive office environment by fostering strong relationships with both team members and patients'' families.
Lead Dental Hygienist
Kids First Pediatric Dentistry
03.2012 - 08.2020
- Other roles also included: Infection Control Trainer and OSHA Chair
Education
Associate of Science -
Florence-Darlington Technical College
Florence, SCSkills
- Training and mentoring
- Goal-Oriented
- Employee Motivation
- Strategic Planning
- Multitasking Abilities
- Ultrasonic instrumentation
- Complex Problem-Solving
- Oral Cancer Screening
- Sealant Application
- Digital Radiographs
- Patient education and prophylaxis
- Fluoride Treatments
Certification
NERB & NBDHE Certification #6253
OSHA and Infection Control Certified
CPR and AED Certified
Timeline
Dental Hygiene Supervisor
All About Kids
08.2020 - Current
Lead Dental Hygienist
Kids First Pediatric Dentistry
03.2012 - 08.2020
Associate of Science -
Florence-Darlington Technical College
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