Dedicated office professional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
6
6
years of professional experience
Work History
Office Coordinator
Imagine Pediatrics
01.2024 - Current
Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
Tracked records, filed documents, and maintained communication between vendors and team members to manage office activities.
Served as a point of contact for anyone visiting the office
New office builds and project management
Company purchasing, organizing, and shipping
Hospitality liaison for new hires, interviewees and guests
Keep FL Market leaders updated on important business needs and progress.
Maintain FL Market GM calendar
Notetaking for Market Manager Meetings
Efficiently supervised filing, sorting and handling incoming and outgoing mail.
Office Manager
Groups Recover Together
03.2022 - 01.2024
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Arranged weekly group therapy sessions
Ensured quick guidance and support for member and provider issues
Consistently performed above goal on all measures of success
Mentor office managers during initial onboarding
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Office Manager
Meridian Psychological Associates
03.2021 - 01.2022
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Monitored responsibilities of 16 providers and 4 administration staff
Coaching monthly on key performance indicators
Proficient with Provider engagement (credentialing, scheduling, securing member records)
maintaining provider calendars making sure patient appointments and meetings do not collide
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Successfully engineered a file and organizational system to bring the practice HIPAA compliant
Medical Office Administrator
Life Services EAP
09.2019 - 03.2021
Received, recorded and filed medical payments by check, cash, and credit card.
Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
Reviewed and sent medical records to other physicians upon request.
Expert in all aspects of day-to-day office administrations
Supervised call center reps for appointment scheduling and benefit questions
Worked with confidential information while assisting with patient therapy appointments
Education
Associate of Arts - Counseling Psychology
Southern New Hampshire University
Hooksett, NH
06-2026
GED -
Ben Davis High
Indianapolis, IN
06-2000
Skills
Time management
Team collaboration
Eye for detail
Effective communication
Operations management
Executive support
Database management
Managing multiple priorities
Timeline
Office Coordinator
Imagine Pediatrics
01.2024 - Current
Office Manager
Groups Recover Together
03.2022 - 01.2024
Office Manager
Meridian Psychological Associates
03.2021 - 01.2022
Medical Office Administrator
Life Services EAP
09.2019 - 03.2021
Associate of Arts - Counseling Psychology
Southern New Hampshire University
GED -
Ben Davis High
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