Summary
Overview
Work History
Skills
Timeline
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SUZANNE MAUL

Scottsdale,AZ

Summary

Personable and persuasive communicator with talent for building strong client relationships and driving conversions. Possesses thorough understanding of sales strategies and customer engagement techniques, coupled with excellent negotiation and closing skills. Dedicated to achieving measurable success through innovative sales approaches and customer-focused solutions.

Overview

8
8
years of professional experience

Work History

Outbound Sales Representative

Open Exchange Network
11.2023 - 12.2024
  • Increased sales revenue through strategic cold calling and lead generation activities.
  • Exceeded personal sales goals by leveraging persuasive communication skills and product knowledge expertise.
  • Supported colleagues as needed, contributing positively towards creating a cohesive team culture focused on achieving collective objectives.
  • Utilized CRM systems for tracking leads, managing customer information, and prioritizing daily tasks efficiently.

Sales Associate

Lexus Superstition Springs
02.2021 - 11.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Manager

Slick Rock Tanning and Spa
04.2018 - 01.2021
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.

Sales Associate

Ed Wyse Beauty Supply
01.2017 - 02.2018
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Skills

  • Customer relationship building
  • Outbound sales
  • Sales presentations
  • Target achievement
  • Objection handling
  • Continuous improvement
  • Email etiquette
  • Pipeline management
  • Closing techniques

Timeline

Outbound Sales Representative

Open Exchange Network
11.2023 - 12.2024

Sales Associate

Lexus Superstition Springs
02.2021 - 11.2023

Sales Manager

Slick Rock Tanning and Spa
04.2018 - 01.2021

Sales Associate

Ed Wyse Beauty Supply
01.2017 - 02.2018

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SUZANNE MAUL