Summary
Overview
Work History
Education
Skills
Timeline
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Suzanne McQueen

Ocala

Summary

Dynamic hairstylist with extensive experience at Mr. Joseph salon, specializing in client consultations and advanced hair techniques. Expertise in effective communication and time management enhances client satisfaction through tailored services and product education. Proven ability to deliver optimal hair care and styling results while maintaining an organized and efficient workspace.

Overview

27
27
years of professional experience

Work History

Hairstylist

Mr. Joseph salon
Ocala
06.2010 - Current
  • Provided personalized hair consultations to determine client preferences.
  • Executed various hairstyling techniques including cutting, coloring, and texturizing.
  • Maintained cleanliness and organization of salon tools and workstations.
  • Educated clients on hair care products and styling techniques for at-home maintenance.
  • Collaborated with team members to enhance service delivery and client experience.
  • Managed appointment schedules to optimize workflow and minimize wait times.

Customer Service Representative

Lincare
Ocala
06.2004 - 05.2006
  • Processed customer orders and ensured accurate information entry.
  • Managed incoming calls and directed them to appropriate departments.
  • Assisted customers with product inquiries and service requests.

Legal File Clerk

Daniel Hightower P.A.
Ocala
03.1998 - 01.2000
  • Organized legal files and documents for efficient access and retrieval.
  • Maintained confidentiality of sensitive client information and case materials.
  • Processed incoming mail and distributed documents to appropriate legal staff.
  • Processed incoming invoices related to legal matters promptly.
  • Prepared correspondence, memos, reports, and other documents as needed.
  • Maintained confidentiality of sensitive information in accordance with legal regulations.

Education

Some College (No Degree) - Cosmetology

Central Flrida Community College
Ocala, FL

Skills

  • Conflict resolution
  • Effective communication
  • Time management
  • Attention to detail
  • Product knowledge
  • Data entry and call management
  • Customer service and order processing
  • Hair styling and care
  • Skin analysis and color application
  • Inventory management
  • Appointment scheduling
  • Sales techniques
  • Client consultations
  • Hair cutting and coloring
  • Hair texturizing
  • Product education
  • Schedule optimization
  • Workstation organization
  • Problem solving

Timeline

Hairstylist

Mr. Joseph salon
06.2010 - Current

Customer Service Representative

Lincare
06.2004 - 05.2006

Legal File Clerk

Daniel Hightower P.A.
03.1998 - 01.2000

Some College (No Degree) - Cosmetology

Central Flrida Community College

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