Suzanne Naida
Taylor ,MI
Summary
Hardworking Usher focused on maximizing team productivity and customer satisfaction. Quality- and service-minded professional leveraging 20+ years' experience in the field.
Skilled Usher proficient in selling tickets, answering questions and monitoring facilities. Versed in security standards, cleaning procedures and restocking strategies.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Front Door Attendant
BJ’s Wholesale Club
Taylor , MI
08.2020 - Current
- Greeted customers with smile and provided friendly, knowledgeable service.
- Maintained excellent customer relations.
- Kept work area clean and safe.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Exceeded goals through effective task prioritization and great work ethic.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
Product Demonstrator
Advance Solutions
Taylor , MI
10.2019 - 06.2020
- Arranged demonstration areas to be appealing to attract attention of prospective customers.
- Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
- Provided Type product samples, coupons, informational brochures and incentives to persuade people to buy products.
- Assisted customers in locating items, addressed questions and provided product samples.
- Prepared and delivered sleek and professional sales presentations to explain product benefits.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Recommended specific product options to meet customer needs.
- Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
- Communicated product value, quality and style to educate and entice potential customers.
- Set up and broke down promotional booths and tents, talked to potential customers and Action for successful promotional events.
- Provided customer service using extensive knowledge of Product or Service.
Line Worker
Ford
Dearborn, MI
09.2015 - 08.2018
- Maintained maximum organization and productivity by properly sorting project components on work tables.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Performed hand-finishing of final products after assembling component parts for items.
- Took part in all company-offered training sessions to improve skills and knowledge.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Maintained machinery to prevent overloads and avoid malfunctions.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Monitored machinery in operation to identify concerns and make corrections or report complex problems.
- Assisted quality assurance by inspecting items and removing defective parts.
- Documented production information via daily system logs and discussed issues with management.
- Inspected finished products for quality and adherence to customer specifications.
Education
Monroe High School
Monroe, MI06.1974
Skills
- Security awareness
- Hospitality service expertise
- Greeting and seating guests
- Facility Maintenance
- Loss prevention training
- Flexible & Adaptable
- Adaptability
- Supervision
Timeline
Front Door Attendant
BJ’s Wholesale Club
08.2020 - Current
Product Demonstrator
Advance Solutions
10.2019 - 06.2020
Line Worker
Ford
09.2015 - 08.2018
Monroe High School