Suzanne Peck
Centerville,MA
Summary
Dynamic Payroll Manager, Full Charge Bookkeeper and Marketing Manager, skilled in end-to-end multi-state payroll processing, QBO experience, with marketing analytics and data reporting. Cultivated strong vendor relationships while delivering accurate documentation
and reporting, ensuring compliance and operational efficiency. Proven ability to lead and collaborate effectively in fast-paced environments. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive "Can Do" attitude. Willingness to take on added responsibilities to meet team goals. Efficient Payroll
Administrator knowledgeable about managing payroll processes, wage garnishments, benefits administration, 401K compliance. Adept at reviewing and correcting records, processing payments and providing documentation to accounting and HR teams. Ready to bring 30+ years of progressive experience to a new role.
Overview
37
37
years of professional experience
Work History
Senior Payroll and Marketing Manager
InnSeason Management Inc
05.1989 - 06.2026
- Analyzed and reported on marketing campaigns.
- Maintained documentation on sales locations.
- Designed, created, customized, and maintained sales and marketing reporting in TimeShareWare Software using Crystal Reports.
- Continually maintained owner Club Memberships with outside travel partners II and RCI.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by collaborating with team members.
- Cross-trained existing employees to maximize team agility and performance.
- Cultivated positive rapport with fellow employees.
- Supervised day-to-day sales and marketing data to maintain accurate data for reporting and analytics.
- Worked with Sales Team on analysis and reporting.
- Provided weekly sales and marketing data to department heads.
- Provided weekly marketing pay to accounting.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Batch out postage meter monthly, maintained balance available, and provided reporting to accounting.
- Coded A/P invoicing on shipping and office supplies for accurate record keeping.
- Developed and maintained detailed payroll reports, facilitating data-driven decision-making for management.
- Collaborated with HR to resolve employee inquiries related to compensation and benefits, ensuring satisfaction.
- Conducted regular audits of payroll entries to identify discrepancies, maintaining high standards of accuracy.
- Managed year-end payroll activities including tax reporting and reconciliation, ensuring compliance with all requirements.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Calculated deductions and processed payroll for employees.
- Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Processed payroll garnishments such as tax liens and child support.
- Managed year-end payroll activities, ensuring timely and accurate W-2 distribution.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Led 401K plan administration, ensuring compliance with federal regulations and company policies.
- Developed training materials for staff on retirement plan options and enrollment processes.
- Conducted regular audits of plan transactions to ensure accuracy and mitigate risks.
- Maintained sensitive information with strict confidentiality and modeled ethics, professionalism and service orientation in employee interactions.
- Tracked 401K eligibility and managed enrollment and administration of company retirement and financial benefits plans.
- Reconciled HSA, FSA and 401K elections against vendor records and reported weekly demographic changes to HR, payroll and 401K vendor.
- Performed detailed audits of 401K plans for compliance with federal regulations, reducing potential risks associated with non-compliance penalties.
- Ensured timely and accurate processing of contribution changes, loan requests, and distribution transactions for clients'' accounts.
Senior Bookkeeper and Payroll Manager
KWC Marketing LLC
07.2011 - 11.2025
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Processed payroll garnishments such as tax liens and child support.
- Calculated deductions and processed payroll for employees.
- Reviewed time records for 20 employees to verify accuracy of information.
- Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Developed and implemented payroll policies, enhancing compliance with federal and state regulations.
- Conducted regular audits of payroll records to identify discrepancies, ensuring accuracy in financial reporting.
- Coordinated year-end tax reporting activities, ensuring timely submissions and adherence to regulatory requirements.
- Provided expert advice on complex pay-related matters such as overtime calculations, garnishments, bonuses, or deductions to both employees and managers alike.
- Streamlined timekeeping procedures through the implementation of an automated system that accurately tracked employee hours worked for more efficient payroll processing.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Developed comprehensive reports to inform strategic decision-making processes across departments.
- Ensured data accuracy and consistency through meticulous validation and reconciliation procedures.
- Led initiatives to automate reporting systems, reducing turnaround time for data delivery significantly.
- Performed ad-hoc analysis as needed, supporting various departments with their specific reporting needs.
- Compiled, maintained and verified data and distributed information through reports and queries to support operations.
- Conducted thorough data validation and reconciliation exercises, ensuring the highest level of accuracy in all reports produced.
- Managed a portfolio of recurring reports, providing consistent and reliable updates to key decision-makers within the organization.
- Consistently met strict deadlines, delivering high-quality reports under tight time constraints.
- Customized report templates based on stakeholder feedback, enhancing clarity and effectiveness of communication.
- Enhanced reporting accuracy by streamlining data collection processes and implementing quality control measures.
- Managed accounts payable and receivable, ensuring accurate financial record-keeping.
- Reconciled bank statements with general ledger to maintain account accuracy.
- Implemented efficient bookkeeping procedures to enhance operational workflows.
- Oversaw payroll processing, ensuring compliance with applicable regulations and deadlines.
- Developed monthly financial reports to provide insights for decision-making.
- Streamlined invoicing processes, reducing turnaround time for payments received.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Established QuickBooks accounting system to reflect accurate financial records.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Generated detailed financial reports for management review, facilitating informed decision making.
- Assisted with budget preparation and monitoring, contributing to better expense control.
- Enhanced operational efficiency by automating routine bookkeeping tasks.
- Enhanced budget tracking with detailed expense categorization.
- Reduced financial discrepancies by performing monthly reconciliations of bank accounts.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Inspected account books and recorded transactions.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Presented audit findings to accounting manager after reviewing results and paperwork.
Full Charge Bookkeeper
Getting to Points LLC
06.2010 - 09.2019
- Managed full cycle accounts payable and receivable processes, ensuring timely payments and accurate billing.
- Reconciled bank statements monthly, maintaining precise financial records for reporting purposes.
- Prepared monthly financial statements, enhancing visibility into company performance and decision-making.
- Implemented payroll systems, streamlining employee compensation processes and reducing errors.
- Reconciled bank statements on a monthly basis, identifying discrepancies and resolving issues promptly.
- Served as main point of contact for all employee expense reimbursement requests, reviewing submissions for compliance with company policies before approving payments.
- Processed vendor invoices efficiently, reconciling discrepancies and negotiating favorable payment terms when necessary.
- Ensured timely and accurate financial reporting for management decision-making purposes.
- Prepared comprehensive financial statements, including balance sheets, income statements, and cash flow reports for leadership review.
- Improved cash flow management by monitoring outstanding invoices closely and following up on overdue payments proactively.
- Matched purchase orders with invoices and recorded necessary information.
- Streamlined financial processes by implementing advanced bookkeeping software, improving efficiency and accuracy.
- Enhanced financial transparency by creating detailed monthly reports for executive review, highlighting variances from budgeted figures and providing explanations for significant deviations.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Input financial data and produced reports using Quickbooks.
- Maintained and processed invoices, deposits, and money logs.
- Established QuickBooks accounting system to reflect accurate financial records.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Handled day-to-day accounting processes to drive financial accuracy.
Education
LPN - Nursing
Arnot-Ogden School of Nursing
Elmira, NY04-1983
Skills
- QBO Experience
- ADP Payroll Super User
- End-to-end payroll processing
- Multi-jurisdictional payroll processing
- Employee benefits administration
- 401K compliance testing & reporting
- 401K Administration & data review
- Non-discrimination testing support
- 401K Loan and distribution admin
- Reviewing timesheets
- Garnishment processing
- Unemployment benefits claims
- Employment verifications
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Critical thinking
- Organizational skills
Timeline
Senior Bookkeeper and Payroll Manager
KWC Marketing LLC
07.2011 - 11.2025
Full Charge Bookkeeper
Getting to Points LLC
06.2010 - 09.2019
Senior Payroll and Marketing Manager
InnSeason Management Inc
05.1989 - 06.2026
LPN - Nursing
Arnot-Ogden School of Nursing