Suzanne Pfohl
Clarence Center,USA
Summary
Youth Director with 4 years of experience in educational and behavioral health settings, specializing in program management and crisis intervention for at-risk youth. Proven track record in overseeing operations, training staff, and fostering community engagements. Skilled in curriculum development and implementing effective teaching strategies, enhancing educational outcomes for diverse learners. Committed to advocating for youth and connecting them with vital resources to support their development.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Youth Director
Glory Parks Community Center
Buffalo, NY
03.2024 - Current
- Responsibilities are overseeing site, day-to-day operations. Interviewing, and on boarding employees, Ordering food and supplies for the community center youth program.
- Organize monthly meetings and training workshops for staff. Implementing events to engage families and inspire youths.
Case Coordinator
Homespace Corporation
Buffalo, NY
08.2024 - 03.2025
- Provided crisis intervention and support to clients in high-stress situations with at risk youths.
- Collaborated with a multidisciplinary team to coordinate and monitor the delivery of services to clients.
- Maintained accurate and up-to-date case records, ensuring confidentiality and compliance with legal requirements.
- Advocated for clients' rights and connected them with appropriate community resources.
- Developed strong relationships with community organizations to enhance service options for clients.
Staff Development Specialist
D&S Community Services
Buffalo, NY
06.2024 - 09.2024
- Responsibilities are to implement trainings for onboarding OSHA, HIPAA, CPR and SCIP-R. Other responsibilities are creating files for new employees when they have satisfied trainings, and/or contacting existing employees by email when recertification is due.
Behavioral Health Technician
Kids First Early Intervention
Buffalo, NY
09.2022 - 06.2023
- Job responsibilities are following a curriculum to implement to students whom are on the spectrum with various levels of autism. Analysis is used from data collection in order to ensure learning progress and behavioral management.
Program Manager
Just for Kids School Age Programs
Williamsville, NY
09.2020 - 06.2023
- Responsibilities: such as coordinating plans and implementation of the program curriculum, provide direction to staff, perform tasks to adhere to OCFS licensing regulations, and ensures a quality experience for children and parents. Creating lesson plans along with teachers to ensure quality education.
- Work with children ranging from 3 to 12 years of age, and adapted teaching techniques to fit their age and skill level.
- Create and maintain structure within the program as well as enabling community volunteers, and staff members to effectively carry out the mission, goals, and objectives of the organization.
- Oversaw daily tasks such as maintenance and inventory management.
- Organized and supervised staff meetings to discuss new ideas and provide updates on program details and milestones to participants.
Lead Teacher, 4 Year-Olds Classroom
EduKids, Inc. Business Office
West Seneca, NY
06.2017 - 11.2020
- Lead teacher, responsible for student instruction in various academic endeavors, such as reading, math, writing, and social emotional context.
- Kept in close contact with parents about their children's development and progress, recommending at-home reinforcement to help struggling students.
- Organized rooms in accordance with current educational thinking to maximize educational opportunities.
- Created and optimized a rich learning environment using a variety of engagement strategies and enriching teaching techniques.
Special education teacher Float
Olmsted Center For Sight
Buffalo, NY
09.2015 - 06.2017
- Teacher float: responsibilities are pushing in to various classrooms throughout the academic school day for extra help with developmentally high risk students, with various intellectual levels and needs.
- Collaborated with other teachers about implementing instruction and maintening children’s academic development.
Education
Bachelor's Degree - Curriculum instruction
Buffalo State University
08.2012
Bachelor of Science - General Studies
SUNY Erie Community College
Williamsville, NY08.2008
Skills
- Recruiting (2 years)
- Lesson planning (10 years)
- Ability to motivate
- Employee evaluation
- Call center
- Children
- Curriculum Development (6 years)
- Payroll
- Supervising experience
- Computer literacy
- Customer service
- Computer skills (8 years)
- Mentoring
- Microsoft Office
- Math
- Licensed childcare center experience
- Child Care Administrative (4 years)
- Special Education (4 years)
- Behavioral Health (2 years)
- Behavioral therapy (2 years)
- Communication skills (10 years)
- Preschool experience (6 years)
- Early childhood education (8 years)
- Budgeting
- Child protective services
- Applied Behavior Analysis
- Microsoft Excel
- Event Planning
- Social Work (1 year)
- Case management
- Time management (10 years)
- Administrative Experience
- Patient monitoring
- Toddler Care
- Team management
- Section 8
- Microsoft Word
- Teaching (10 years)
- Nannying
- Management
- Presentation Skills (3 years)
- Care plans
- Productivity software
- Project management
- Autism Experience (3 years)
- Experience working with students (10 years)
Certification
- Certified Behavioral Health Technician August 2023 to Present Collect data on specific needs that students must master
- Child Development Associate Certification
- CPR Certification September 2024 to September 2026
- First Aid Certification September 2024 to September 2026
- Driver's License July 1996 to June 2026
- Child Care Director's Certificate
- ESL Certification
- Educator License with Stipulations
Languages
American Sign Language - Intermediate
Timeline
Case Coordinator
Homespace Corporation
08.2024 - 03.2025
Staff Development Specialist
D&S Community Services
06.2024 - 09.2024
Youth Director
Glory Parks Community Center
03.2024 - Current
Behavioral Health Technician
Kids First Early Intervention
09.2022 - 06.2023
Program Manager
Just for Kids School Age Programs
09.2020 - 06.2023
Lead Teacher, 4 Year-Olds Classroom
EduKids, Inc. Business Office
06.2017 - 11.2020
Special education teacher Float
Olmsted Center For Sight
09.2015 - 06.2017
Bachelor's Degree - Curriculum instruction
Buffalo State University
Bachelor of Science - General Studies
SUNY Erie Community College