Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suzanne Tibbe

Sardinia,OH

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Eastern Hills Pediatrics. Expert in inventory management and adept at fostering patient trust through exceptional communication. Achieved significant improvements in patient care efficiency and inventory control, embodying reliability and team leadership.

Overview

30
30
years of professional experience

Work History

Store Associate

True Taste of Country
03.2021 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.

Medical Assistant

Eastern Hills Pediatrics
11.2018 - 03.2020
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.

Education

Associate Degree Nursing - Nursing

Southern State Community College
Hillsboro, OH
06.2005

Skills

  • Customer Service
  • Customer Assistance
  • Cash Handling Accuracy
  • Attention to Detail Focus
  • Team Collaboration
  • Active listening techniques
  • Inventory Control
  • Flexible Schedule Adaptability
  • Time management mastery
  • Patience and empathy demonstration
  • Computer literacy fundamentals
  • Team Leadership
  • Inventory management proficiency
  • Safety oversight
  • Conflict resolution competency
  • Reliable and Responsible
  • Friendly and Helpful
  • Honest and Dependable
  • Positive Customer Engagement
  • Attention to Detail
  • Creative Thinking
  • Decision-Making
  • Computer Proficiency and Microsoft Office
  • Excellent Written and Verbal Communication
  • Team Supervision

Timeline

Store Associate

True Taste of Country
03.2021 - Current

Medical Assistant

Eastern Hills Pediatrics
11.2018 - 03.2020

Associate Degree Nursing - Nursing

Southern State Community College

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Suzanne Tibbe