Suzanne Urquhart
South Lyon
Summary
Dedicated medical billing specialist with over 7 years of experience in claims processing and resolution. Known for strong problem-solving skills and attention to detail, contributing to improved billing accuracy and timely reimbursements.
Overview
12
12
years of professional experience
Work History
Medical Biller
Arbor-Ypsilanti Foot and Ankle
Ann Arbor, MI
02.2024 - 07.2026
- Processed medical claims efficiently using advanced billing software to ensure timely reimbursement.
- Reviewed patient accounts for accuracy, resolving discrepancies to improve billing accuracy.
- Collaborated with healthcare providers to obtain necessary documentation for claim submissions.
- Monitored outstanding claims, following up with insurance companies to expedite payments.
Medical Biller
Keizer Solutions
Southfield, MI
04.2019 - 02.2024
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Posted payments and collections on regular basis.
- Analyzed denied claims, identifying trends and recommending corrective actions for future submissions.
- Trained new staff on billing procedures and software usage to enhance team performance.
Medical Biller
Livingston Pediatric Center
Brighton, MI
11.2014 - 04.2018
- Implemented workflow improvements that reduced billing cycle times and improved cash flow.
- Maintained compliance with industry regulations and payer requirements throughout billing processes.
- Verified insurance of patients to determine eligibility.
- Filed and updated patient information and medical records.
Extership
The Accounting Department
Commerce, MI
02.2014 - 04.2014
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
Ncct - Medical Billing
Dorsey School
Farmington Hills, MI04.2014
GED -
State of Michigan
MI02.2013
Skills
- Insurance claims
- Insurance billing
- Electronic claims
- HIPAA compliance
- Insurance verification
- Patient billing
- Billing and collection procedures
- CPT knowledge
- Insurance claims processing
- Claim submission
- Medicare and medicaid process
- Account reconciliation
- Claims review
- Payment posting
- Proficiency in epic and e-Thomas
- Customer service
Timeline
Medical Biller
Arbor-Ypsilanti Foot and Ankle
02.2024 - 07.2026
Medical Biller
Keizer Solutions
04.2019 - 02.2024
Medical Biller
Livingston Pediatric Center
11.2014 - 04.2018
Extership
The Accounting Department
02.2014 - 04.2014
Ncct - Medical Billing
Dorsey School
GED -
State of Michigan