Suzanne Watson
Greenwich,NJ
Summary
Professional account management with strong focus on building and maintaining client relationships. Adept at driving results through collaborative teamwork and adaptable to changing needs. Skilled in communication, negotiation, and problem-solving. Reliable and goal-oriented, with proven track record in achieving targets and enhancing customer satisfaction.
Overview
16
16
years of professional experience
Work History
Account Representative
Redeemer Health
05.2014 - Current
Work experience Account Representative
Develop relationships with referral sources including hospital social workers, case managers, physicians, subacute rehabs and Assisted Living facilities in Cumberland, Salem and Gloucester counties.
Meet with potential hospice patients and caregivers to asses appropriateness for hospice. Educate on hospice care and if appropriate, coordinate discharge with hospital staff.
Account Manager
Apria Healthcare
02.2009 - 04.2014
Clinical Liaison
Develop relationships and market to hospital and rehab facility case managers and social workers.
Meet and qualify patients who will discharge with Apria services including Oxygen, CPAP, Enteral feedings and negative pressure wound therapy.
Education
Psychology
Northeastern University
Boston, MA1970
Skills
- Account Management
- Customer Relationship Management
- CRM proficiency
- Customer Engagement
Timeline
Account Representative
Redeemer Health
05.2014 - Current
Account Manager
Apria Healthcare
02.2009 - 04.2014
Psychology
Northeastern University
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