Suzanne Young
Colgate,WI
Summary
Dedicated office manager with proven strengths in enhancing productivity, streamlining operations, and delivering exceptional customer service. Expertise in budget management and team leadership aims to drive organizational success.
Overview
25
25
years of professional experience
Work History
Office Manager
Affordable Glass
Nashotah, WI
12.2024 - 09.2025
- Managed daily office operations, ensuring smooth workflow and communication among staff.
- Assisted in scheduling appointments and maintaining calendars for team members.
- Coordinated supply orders and inventory management to maintain adequate stock levels.
- Implemented filing systems to enhance document retrieval efficiency and organization.
- Provided administrative support for financial tasks, including invoicing and expense tracking.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Upper Management
Walmart
Tennessee
01.2001 - 09.2023
- Led operational strategy to enhance supply chain efficiency and reduce costs
- Directed cross-functional teams to implement process improvements and optimize workflows
- Mentored management staff in performance evaluation techniques and employee development
- Analyzed market trends to inform strategic initiatives and drive revenue growth
- Coordinated corporate communication strategies to align organizational objectives with regional goals
- Oversaw budgeting processes, ensuring alignment with financial forecasts and company targets
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
Education
Business Management
Indian River Community College
Ft. Pierce, FLSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Billing
- Administrative support
- Document management
- Payroll and budgeting
- Credit and collections
- Account reconciliation
- Scheduling coordination
- Inventory control
- Staff management
- Operations management
- Conflict management
- Staff hiring
- Documentation and control
- Financial reporting
- Policy and procedure modification
- Compliance monitoring
- Budgeting expertise
- Regulatory compliance
- Teamwork and collaboration
- Budget management
- Reliability
- Excellent communication
Timeline
Office Manager
Affordable Glass
12.2024 - 09.2025
Upper Management
Walmart
01.2001 - 09.2023
Business Management
Indian River Community College