SUZANNE M SALCIDO
San Francisco Bay Area
Summary
Dynamic and result-oriented Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in cross functional relationships and matrix partners. Committed to educating external customers such as physicians, nurses, medical assistants, case managers, and pharmacies. Motivated Field Base Trainer eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than 25 years of related experience and superior planning and time management abilities.
Overview
33
33
years of professional experience
Work History
Territory Business Manager
Alkermes
11.2018 - Current
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning. 1873% YTD growth for new product launch. Exceeded annual sales objectives with targeted and new accounts. Presidents Award Recipient
- Managed over 300 customers and exceeded 30 client calls per week. Visited customer sites to deliver sales presentations and demonstrate products or services.
- Collaborated on monthly meetings with Vice President of Sales, Regional Business Managers, Director of Sales Marketing, and Directors of Training to identify opportunities for improvement, establish milestones and tailor products to individual markets.
- Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy
- Built and strengthened long-lasting client relationships based on customer-centric terms and the patients.
Regional Field Sales Trainer
Alkermes
- Coordinated workshops for field sales team to better understand products, sales call execution and resource utilization.
- Developed and led group training courses to align with corporate sales and sales goals.
- Trained Territory Business Managers on sales and account management practices to increase productivity, and enhance performance, efficiency, and sales growth.
Senior Account Manager
Lundbeck US
09.2014 - 10.2018
- Exceeded sales goals by implementing effective sales strategies in sales cycle process by prospecting leads and servicing 100 accounts. Consistently ranked Top 10% sales performance and winning several awards including All-Star Award.
- Cultivated productive relationships with customers and consulted closely to uncover needs and match to available solutions.
- Developed professional relationships with KOL's to improve relations and collaborate on projects.
- Managed training and development for highly effective sales team.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
Senior Account Manager
Sunovion
01.2010 - 08.2014
- Grew revenue through customer education with new products with an emphasis patient centric solutions and product offerings. Team leader and won several sales awards and recognitions.
- Secured new accounts to increase company revenue and drive market share while outpacing the competition. Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Met with new customers to share product and service information, listen to needs and learn about business operations.
- Provided extensive support and collaboration to internal executive team including marketing, KOL development, and operations.
- Developed and implemented updating training programs for all field base employees.
Executive Account Manager
Bristol Myers Squibb; Organon Pharmaceuticals
01.1990 - 01.2010
- Achieved sales goals and received multiple leadership and President's Club Awards. Consistently top 20% of sales team with strategic planning, analysis, and customer focus.
- Resolved problems with internal department focusing of sales, building relationships with KOL's and increase return customer base.
- Collaborated with VP of sales and marketing to implement continuous improvements and exceed team goals.
- Prepared and implemented strategic training platforms for territory based for field sales to improve sales presentations as well as exceed company goals and expectations.
- Mentored new hires, resulting in stronger sales team development and increased productivity.
Education
Bachelor of Science - Biological Sciences
University of California, Santa Barbara
Santa Barbara, CASkills
- Professional Relationships
- Performance Tracking and Evaluations
- Teamwork and Collaboration
- Strategic Selling and Vision
- Business Growth Opportunities
- Product Launch
- Excellent Communication
- Interactive Teaching
Timeline
Territory Business Manager
Alkermes
11.2018 - Current
Senior Account Manager
Lundbeck US
09.2014 - 10.2018
Senior Account Manager
Sunovion
01.2010 - 08.2014
Executive Account Manager
Bristol Myers Squibb; Organon Pharmaceuticals
01.1990 - 01.2010
Regional Field Sales Trainer
Alkermes
Bachelor of Science - Biological Sciences
University of California, Santa Barbara
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