Suzette Tolson
Houston,TX
Summary
Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
39
39
years of professional experience
Work History
Executive Assistant
Fellowship Of Christian Athletes
Houston, TX
08.2013 - Current
- Interacted well with Board members and donors to build connections and nurture relationships.
- Supported Houston staff to maximize quality and work efficiency.
- Event Planning and coordination for various large and small events.
- Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and day of event coordination.
- Used Microsoft Word and other software tools to create documents and other communications.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Generated weekly, monthly, quarterly reports summarizing revenue and expenses.
Customer Service Analyst
Northwestern Mutual Life Insurance Company
Houston, TX
01.2002 - 08.2013
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers in fast-paced environment.
Teacher's Aide Volunteer
Bunker Hill Elementary School
Houston, TX
08.1998 - 12.2001
- Supported classroom activities, including tutoring, grading homework and reviewing exams.
Preschool Teacher
Chapelwood United Methodist Church
Houston, TX
07.1996 - 07.1998
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Natural Gas Trader
Coastal Gas Marketing
Houston, TX
10.1993 - 06.1996
- Assessed market conditions to look for hedge and arbitrage opportunities in the emerging Natural gas industry.
- Corresponded with customers and conferred with coworkers to answer inquiries, discuss market fluctuations or resolve account problems.
- Worked on behalf of Coastal Gas Marketing to buy, sell and transport natural gas.
Natural Gas Trader/Contract Administrator
ARCO Oil And Gas Company
Dallas, TX
07.1985 - 02.1993
- Monitored all incoming contracts and service agreements for correct pricing and information.
- Prepared compliance reports and disseminated to upper management.
- Worked on behalf of ARCO Oil and Gas Company to buy, sell and transport Natural Gas.
Education
BBA - Accounting
Texas A&M University
College Station, TX05-1985
Skills
- Relationship building
- Office administration
- Database administration
- Administrative support
- Spreadsheet management
- Project Management
Timeline
Executive Assistant
Fellowship Of Christian Athletes
08.2013 - Current
Customer Service Analyst
Northwestern Mutual Life Insurance Company
01.2002 - 08.2013
Teacher's Aide Volunteer
Bunker Hill Elementary School
08.1998 - 12.2001
Preschool Teacher
Chapelwood United Methodist Church
07.1996 - 07.1998
Natural Gas Trader
Coastal Gas Marketing
10.1993 - 06.1996
Natural Gas Trader/Contract Administrator
ARCO Oil And Gas Company
07.1985 - 02.1993
BBA - Accounting
Texas A&M University
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