Suzette Witkowski
Lacey,Washington
Summary
Correctional Officer with expertise in maintaining security and order in high-pressure environments. Demonstrated ability to complete tasks efficiently while managing time effectively to fulfill all responsibilities. Proficient in conflict resolution, emergency response coordination, and inmate behavior modification. Strong communication and leadership skills contribute to creating safe correctional facilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Correctional Officer
Department of Corrections
Kansas City, MO
07.2020 - 06.2023
- Monitored inmate behavior to ensure safety and compliance with facility regulations.
- Conducted regular inspections of cells and common areas for security breaches.
- Responded swiftly to incidents and emergencies, maintaining order and control.
- Assisted in the transportation of inmates between facilities and court appearances.
- Documented daily activities, incidents, and observations in detailed reports.
- Engaged with inmates to promote positive behavior and conflict resolution skills.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Maintained clear and open communications with facility areas to support safe operations.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Applied non-violent response tools and physical restraint during problematic situations.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Directed visitor sign-in, documenting processes, and completing appropriate visitation logs.
- Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
- Performed head counts, checking cells for missing inmates.
- Guarded facility entrances to screen visitors.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
Mental Health Technician
Western State Hospital DSHS
Fort Steilacoom, Washington
08.2015 - 03.2020
- Monitored patient behavior and reported changes to the nursing staff.
- Assisted in daily living activities to promote patient independence.
- Facilitated group therapy sessions under the supervision of licensed professionals.
- Maintained a safe and clean environment for patients and staff.
- Documented patient interactions accurately in electronic health records.
- Collaborated with multidisciplinary teams to enhance patient care strategies.
- Supported crisis intervention techniques during emergency situations.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
- Tracked client movement on and off unit by documenting times and destinations.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Implemented therapeutic techniques such as art therapy, recreational therapy or music therapy.
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
- Assisted in the development of individualized treatment plans for patients.
- Assisted in transporting clients to appointments outside the facility when necessary.
- Maintained accurate records of patient progress and treatment plans.
Business Office Assistant /Human Resources Payroll Specialist
Arden - Kindred Hospital
Shoreline, WA
04.2010 - 06.2015
- Managed office communications and maintained a professional environment.
- Assisted with billing processes and verified insurance information.
- Scheduled appointments and coordinated meetings for medical staff.
- Updated databases and maintained accurate records of patient information.
- Supported administrative tasks and provided assistance to healthcare professionals.
- Processed incoming mail and directed inquiries to appropriate departments.
- Collaborated with team members to improve office efficiency and workflow.
- Answered multi-line phone system and accurately routed calls to correct individuals.
- Processed payroll for diverse employee groups using advanced payroll software.
- Managed employee records and maintained data accuracy in payroll systems.
- Ensured compliance with federal and state payroll regulations and policies.
- Conducted audits of payroll data to identify discrepancies and corrections needed.
- Prepared payroll reports for management review and analysis of labor costs.
- Managed multiple tasks simultaneously while meeting deadlines consistently.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Managed office communications and scheduling for efficient workflow.
Education
High School Diploma -
Yelm High School
Yelm, WA01-2003
Skills
- Report writing
- Incident response and crisis management
- Effective communication
- Attention to detail
- Problem solving and de-escalation
- Emergency management
- Records management
- Work oversight
Certification
- CNA - Certified Nursing Assistant
Timeline
Correctional Officer
Department of Corrections
07.2020 - 06.2023
Mental Health Technician
Western State Hospital DSHS
08.2015 - 03.2020
Business Office Assistant /Human Resources Payroll Specialist
Arden - Kindred Hospital
04.2010 - 06.2015
High School Diploma -
Yelm High School
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