Summary
Work History
Education
Skills
Languages
Timeline
OfficeManager

SUZIE Napoli

Ray City,GA

Summary

Dynamic Office Manager and Bookkeeper with a proven track record at Backos Bird Clinic, excelling in organizational skills and customer service. Adept at optimizing workflows and enhancing team performance, I effectively manage payroll and budgeting while fostering strong relationships with clients and staff. Committed to driving operational excellence and continuous improvement.

Work History

Office Manager

Backos Bird Clinic

Bookkeeper

Backos Bird Clinic

Education

Associate of Science - Accounting

Wake Tech Community College
Fuquay-Varina, NC
1996

Skills

Customer service

Office management

Organizational skills

Office administration

Data entry

Customer relations

Billing

Scheduling and calendar management

Administrative support

Payroll processing

Bookkeeping

Document management

Payroll and budgeting

Clerical support

Account reconciliation

Credit and collections

Relationship building

Mail handling

Scheduling

Inventory control

Staff management

Employee supervision

Operations management

Human resources

Conflict management

Staff hiring

Supply management

Administrative oversight

Employee training

Training and coaching

Policy implementation

Workflow optimization

Financial reporting

Expense reporting

Team supervision

Staff training

Financial accounting

Report preparation

Business administration

Facility management

Team bonding

Policy and procedure modification

Policy development

Contract administration

Information protection

Workforce management

Budgetary planning

Technical support

Budgeting expertise

Performance improvement

Report writing

Banking operations

Senior leadership support

Vendor engagement

Office management software

Decision-making

Teamwork and collaboration

Team leadership

Schedule management

Teamwork

Problem-solving

Time management

Attention to detail

Multitasking and organization

Problem-solving abilities

Multitasking

Reliability

Active listening

Effective communication

Adaptability and flexibility

Customer service management

Phone and email etiquette

Languages

English
Full Professional

Timeline

Office Manager

Backos Bird Clinic

Bookkeeper

Backos Bird Clinic

Associate of Science - Accounting

Wake Tech Community College
SUZIE Napoli