Svitlana Slyvchuk
Brooklyn,NY
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
1
1
year of professional experience
Work History
Front Desk in the Dental Office
My Dentist PC: The Family Practice
03.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Routed incoming mail and messages to relevant personnel without delay.
- Helped assist doctors in the dental office (did an x-ray).
Private Math Teacher
Myself
09.2022 - 06.2023
- Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities.
- Assessed student comprehension through regular quizzes, tests, and assignments.
- Provided meaningful math instruction to improve math skills of children.
- Prepared and implemented lesson plans covering required course topics.
- Cultivated relationships with parents for complete support network.
- Adjusted teaching strategies to meet diverse requirements of individualized support plans.
- Helped students develop important learning skills and good study habits useful in trade school or college education.
- Helped students prepare for high school exams.
Education
GED -
Riverside Language Program
New York, NY07.2023
No Degree - Finance
Kyiv National Economic
Kyiv, UA02.2023
No Degree - Effective Communication
Great Learning(online School)
USA02.2023
No Degree - IT Training
Grand IT Training
Kyiv, UA05.2021
Skills
- Reminder Calls
- Correspondence Typing
- Calendar Management
- Answer Telephone Calls
- Front Desk Operations
- Telephone Reservations
- Greeting and Seating Clients
- Data Confirmation
- Researching Skills
- Call Answering and Routing
- Scheduling Appointments
- Computer Proficiency
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Front Desk in the Dental Office
My Dentist PC: The Family Practice
03.2023 - Current
Private Math Teacher
Myself
09.2022 - 06.2023
GED -
Riverside Language Program
No Degree - Finance
Kyiv National Economic
No Degree - Effective Communication
Great Learning(online School)
No Degree - IT Training
Grand IT Training
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