Work Experience
Project#1: Blue Shield California
Position: Program Analyst Trainee
Company: Cognizant Technology Solution
Duration: Mar 2019 - Feb 2021
Role: Associate (HPC-Technical)
Client: Blue Shield California
Responsibilities:
- Test Planning and Test Case Design
- Analyze and research product matrices for configuration and unit testing
- Raising risk associated with deployment, complexity, and priority issues
- Exposure to JIRA tool
- Improve test cases to meet business requirements
- Preparation of test scenarios for configuration testing
- Preparation of Subscriber load files and XC builds for claims testing
- Facets Testing and configuration validation
- Working on claims adjudication and processing
- Validating BSDL, service payment, and service rules configurations
- Understanding product benefit configuration
- Verifying Qualifier groups and Global agreements
- Creating defect sheets for Jira tickets
- Maintaining Known Errors Database (KEDB)
- Produce test results/screenshots for QA & UAT testing
- Training new team members
- Meeting SLA as per client's requirement
Project#2: SELECT HEALTH
Duration: March 2021 – Dec 2023
Role: Team Member
Technology: MSSQL Developer, Facets, JAMA
Analyzing PBR requirements through Jama
- Preparing Config Design documents and Test Plans
- Testing claims from various sources
- Working on pre-authorization rules, eligibility checks, and special claims
- Validating benefits/rules for professional and institutional claims
- Executing test cases and updating through Jama
- Preparing daily status reports and defect trackers
- Maintaining issue & clarification logs.
- Project#3
Company: Cigna Healthcare
Duration: Nov 2024 - present
- Mapping business requirement to the technical design
- Conducted testing of claims from various sources.
- Worked on subscriber, pre-authorization rules, eligibility checks, warning and pend resolutions, AGIP, PCA (Process Controlling Agent), Workflow, BPA.
- Validated the correct application of benefits and rules for claims.
- Participated in executing test cases and generating test logs for different scenarios.