Sweta Khajurivala
Leominster,MA
Summary
Technology and Administrative Operations professional with over 10 years of experience in process optimization and operational efficiency. Demonstrated ability to streamline workflows, minimize redundancies, and improve resource allocation across various departments. Successful management of application support and security services, coupled with expertise in purchasing development and vendor management. Delivered exceptional service and organizational support to senior executives, enhancing overall productivity.
Overview
19
19
years of professional experience
Work History
Director of Technology and Operations
Making Opportunity Count, Inc
Fitchburg, Massachusetts
04.2021 - Current
- Proactively communicated with managers to address issues, mitigating potential future problems.
- Assisted Senior Vice President of Finance and Operations in maintaining structure for organizational growth.
- Developed and implemented procedures to enhance communication across divisions.
- Created technology plan with IT team to meet agency hardware and software needs.
- Researched applications to identify process gaps and improve productivity through technology.
- Managed IT infrastructure, including third-party applications for reporting and database management.
- Established IT standards and policies to streamline desktop and software support.
- Evaluated overall operations systematically, reporting results to Executive Director.
Executive Assistant/Operations Coordinator
Making Opportunity Count, Inc
Fitchburg, Massachusetts
09.2016 - 04.2021
- Represented executive director at internal and community meetings.
- Managed calendars and travel arrangements for multiple C-Level executives.
- Coordinated monthly board of directors and committee meetings, ensuring efficient operations.
- Maintained comprehensive records and minutes of all board activities.
- Supported Director of Grants & Communications in developing funding applications and newsletters.
- Facilitated communication among programs, employees, and administration for enhanced collaboration.
- Coordinated donor engagement activities, including mailings and events to strengthen relationships.
- Assisted IT director with technology inquiries and implemented necessary upgrades.
Business Development Manager
Infibeam Inc, Buy
Ahmedabad, India
11.2014 - 07.2015
- Executed cold calling and email campaigns to engage potential clients.
- Negotiated agreements between clients and company for domain resellers.
- Collaborated with team members to strategize social media campaigns for widespread domain recognition in India.
Marketing Manager
Loyalty and Gifting Ideas Pvt. Ltd
Ahmedabad, India
05.2012 - 02.2014
- Developed website content to enhance user experience for potential clients.
- Conducted research on corporate gifting industry in India to establish benchmarks.
- Traveled throughout Gujarat to engage with vendors for company’s network expansion.
- Maintained follow-up communications with potential clients to broaden market reach.
- Executed administrative tasks, including report generation and database updates for team alignment.
- Compiled a diverse gifting portfolio to meet target client requirements.
Marketing Manager
Cscape Publicity Pvt. Ltd
Surat Ahmedabad, India
10.2011 - 05.2012
- Developed website content to enhance user experience for potential clients.
- Expanded market coverage by meeting and following up with prospective clients.
- Conducted travel for LED screen client meetings and maintenance tasks as necessary.
- Managed administrative duties, including report generation and database updates for team alignment.
Marketing Executive Intern
IB5
Boston, MA
07.2011 - 10.2011
- Conducted online research to deliver relevant market data for client prospecting.
- Generated new clients by engaging prospective clients through diverse marketing techniques.
- Developed IB5 brand presence using Search Engine Optimization and social media strategies.
- Assisted management with business development initiatives to enhance operational excellence.
Office Assistant
Northeastern University College of Business Administration
Boston, MA
01.2007 - 12.2010
Marketing Co-op
TDC Medical
Marlborough, MA
01.2010 - 06.2010
Manager
Great Wraps Restaurant
Fitchburg, MA
08.2006 - 01.2010
Intern Per Diem
Midas Auto Service
Gardner, MA
Education
Bachelor of Science - Business Administration
Northeastern University
Boston, MA01.2010
High School Diploma -
Cushing Academy
Ashburnham, MA06.2006
Some College (No Degree) -
Mount Wachusett Community College
Gardner, MASkills
- Microsoft Office and Google Suite
- Azure AD management
- Calendar and travel coordination
- Data analysis and SEO
- Social media strategy
- Adobe Creative Suite expertise
- Project management skills
- Process optimization
Additional Information
- Community Leadership Institute (CLI) Class of 2018
- High Performance Leaders Program Completion with Dr. Michael Greenwood - 2020
Languages
- Conversational in Hindi, Gujarati, and Spanish
References
References available upon request.
Timeline
Director of Technology and Operations
Making Opportunity Count, Inc
04.2021 - Current
Executive Assistant/Operations Coordinator
Making Opportunity Count, Inc
09.2016 - 04.2021
Business Development Manager
Infibeam Inc, Buy
11.2014 - 07.2015
Marketing Manager
Loyalty and Gifting Ideas Pvt. Ltd
05.2012 - 02.2014
Marketing Manager
Cscape Publicity Pvt. Ltd
10.2011 - 05.2012
Marketing Executive Intern
IB5
07.2011 - 10.2011
Marketing Co-op
TDC Medical
01.2010 - 06.2010
Office Assistant
Northeastern University College of Business Administration
01.2007 - 12.2010
Manager
Great Wraps Restaurant
08.2006 - 01.2010
Intern Per Diem
Midas Auto Service
Bachelor of Science - Business Administration
Northeastern University
High School Diploma -
Cushing Academy
Some College (No Degree) -
Mount Wachusett Community College
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