Swintosky Swintosky
Johnstown,PA
Summary
Dedicated professional with extensive experience in patient scheduling and medical billing. Recognized for strong communication skills and problem-solving abilities, consistently providing excellent customer service while coordinating complex operational processes in a fast-paced healthcare setting.
Overview
25
25
years of professional experience
Work History
Receptionist/Medical Billing Specialist
Ophthalmic Associates of Johnstown
Johnstown, Pennsylvania
07.2000 - 04.2025
- Managed appointment scheduling and maintained accurate patient records to support optimal clinic operations.
- Greeted and assisted patients and visitors in a professional and courteous manner, ensuring a welcoming experience.
- Answered multi-line phone system, promptly addressing inquiries and directing calls as necessary.
- Verified patient eligibility for services and processed insurance information to ensure seamless patient care.
- Handled billing inquiries and facilitated payments to enhance patient satisfaction and financial accuracy.
Education
High School Diploma -
Johnstown Vo-Tech
Johnstown, PA05-1979
Skills
- Medical billing
- Customer service
- Visitor management
- Insurance processing
- Clerical support
- Billing reconciliation
- Patient scheduling
- Appointment coordination
- Records management
- Multi-line phone system
- Attention to detail
Timeline
Receptionist/Medical Billing Specialist
Ophthalmic Associates of Johnstown
07.2000 - 04.2025
High School Diploma -
Johnstown Vo-Tech