Syani Martinez
The Vascular Institute at AMI
Millville,NJ
6
years of professional experience
Work History
Server/ Hostess/ Take Out
4 Years 5 Months- Schedule numerous reservations and manage seating arrangements while maintaining calm, professional manner.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Carry out opening, closing and shift change duties to keep restaurant working efficiently.
- Receive and process to-go orders by phone, answer customer questions and inform of accurate wait times.
- Takes reservations and to-go orders by phone, answers customer questions and informs of accurate wait times.
Scheduler
10 Months- Coordinates patient appointment schedules to optimize clinic workflow and enhance service delivery.
- Manages electronic scheduling systems, ensuring accuracy in patient data and appointment details.
- Coordinated patient appointments using scheduling software to optimize clinic workflow.
- Manages communication between patients and healthcare providers, ensuring accurate information exchange.
- Implements standardized procedures for appointment reminders, enhancing patient attendance rates.
- Demonstrates problem-solving skills when faced with scheduling conflicts or last-minute changes, finding solutions that satisfied both patients and providers alike.
- Enhances patient satisfaction by efficiently scheduling appointments and managing appointment changes.
- Maintains confidentiality and adhered to HIPAA regulations when handling sensitive patient information during the scheduling process.
Patient Registration and Discharge
2 Years 1 Month- Enhanced patient experience through friendly interactions and efficient service during registration.
- Scan patient and registration documentation into electronic patient records.
- Collaborated with medical staff to ensure timely and accurate communication of patient information for optimal care delivery.
- Maintained accurate patient records by diligently updating information in the hospital database system.
- Reduced errors in insurance billing by carefully verifying insurance details during patient registration.
- Ensured compliance with HIPAA regulations by safeguarding sensitive patient information during the registration process.
- Provided exceptional customer service while addressing patient concerns or inquiries throughout the registration process.
- Assist families in navigating through complex healthcare systems, providing guidance on available services and support options.
- Provided backup to assist with various tasks whenever an employee was absent or at lunch.
Cashier
1 Year 5 Months- Carried out all transactions on the cash register, including cash, checks ,credit cards as well as funds and exchanges with a constant level of accuracy.
- Embraced working flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Ensured merchandise was displayed neatly and restocked at all times.
- Consistently trusted to balance out cash drawers.
Education
- Liberal Arts
- Gear Up Scholarship Recipient
- Cum laude graduate
Skills
Team Player
Good Communication Skills
Time Management
Excellent verbal communication
Strong attention to detail
Organizational skills
Timeline
Scheduler
The Vascular Institute at AMI
10.2025 - CurrentRead More
Patient Registration and Discharge
Complete Care Health
08.2023 - 09.2025Read More
Server/ Hostess/ Take Out
Red Lobster Restaurant
03.2022 - CurrentRead More
Cashier
Acme Markets, Inc
10.2020 - 03.2022Read More
9/2021-2023 Rowan College of South Jersey
from Liberal Arts
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Vineland Senior High School
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