Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Adept at establishing strong rapport with individuals and families from diverse backgrounds.
Overview
16
16
years of professional experience
Work History
Housing Stability Case Manager (Project Imagine, RRH-DV Bonus)
Seminole County Victims’ Rights Coalition, Inc.
01.2023 - Current
Created the coordinated entry assessment tool for the HUD RRH DV-Bonus project grant for Central Florida
Collaborates with HSN and partner Victim Service Providers on implementing the assessment tool
Led community-wide training on effectively using the tool for assessing survivors of domestic violence
Creating a Lived Experience Advisory and Advocacy Council for Project Imagine
Manages a caseload of 20 families
Monitors clients in their homes and maintains contact with landlords, encouraging client self-advocacy
Utilizes a survivor-centered, empowerment-based approach to case management, focusing on client strengths
Creates survivor-led case plans and goals for financial self-sufficiency and successful outcomes
Maintains good working relationships with coworkers, community agencies, landlords, and other service agencies
Maintains confidential record keeping internally and within Osnium, following HUD requirements
Provides support and resources to individuals with mental illness and substance abuse
Monitoring and evaluating client outcomes.
Case Management Intern
Seminole County Victims’ Rights Coalition, Inc.
08.2022 - 12.2022
Consistently utilized empowerment-based, trauma-informed advocacy and case management
Completed risk assessments, safety planning, and emergency shelter/outreach intakes for survivors and children
Identified and linked survivors and their children with community resources
Determined barriers to housing and provided resources and referrals that assist in removing those barriers
Created individualized case plans in collaboration with clients while following a trauma-informed approach
Assisted in developing policies and guidelines for the newly formed case management team
Maintained confidential client records and case notes internally and externally through HMIS
Utilized motivational interviewing, person-centered planning, and a recovery-oriented framework.
Case Management Intern
Rescue Outreach Mission of Central Florida
01.2022 - 03.2022
Regularly met and engaged with residents experiencing homelessness and completed needs assessments
Utilized a Housing First approach while collaborating with residents on individual goal-setting and task completion
Learned how to recognize barriers to permanent housing and how to assist residents in overcoming those barriers
Completed case notes and maintained the confidentiality of records and conversations.
Owner/Personal Trainer
Custom Bodies LLC
08.2007 - 03.2020
Provided specialized training in corrective movement patterns, functional fitness, and special populations
Developed and implemented policies for agency function and policies related to ADA compliance
Developed business model and implemented fluid strategic vision and goals
Managed operating, advertising, payroll, and capital improvement budgets
Maximized profits through current/projected revenue analysis, independent contracts, and tax and liability metrics.
Education
Master of Social Work (Advanced Standing-Clinical) -
Florida State University
12.2024
Bachelor of Social Work -
Eastern Kentucky University
12.2022
Associate of Arts -
South Puget Sound Community College
03.2019
Skills
Conflict Resolution
Organized
Collaboration/Teamwork
Critical Thinking
Time Management
Process Improvement
Advocacy
Program Development
Policy Implementation
Program/Policy Evaluation
Agency Collaboration
Client Needs Assessment
Affiliations
National Association of Social Workers 2022-present
Volunteer Experience
Pear Blossom Place Family Shelter, 2018-2020, Monitored front desk/entrance, assisted with resident concerns, built rapport with residents
Key Spouse for 627th Air Base Group, 2014-2015, Acted as an advocate for military spouses and their families; assisted in encouraging resilience and unit cohesion
Timeline
Housing Stability Case Manager (Project Imagine, RRH-DV Bonus)
Seminole County Victims’ Rights Coalition, Inc.
01.2023 - Current
Case Management Intern
Seminole County Victims’ Rights Coalition, Inc.
08.2022 - 12.2022
Case Manager
Rescue Outreach Mission of Central Florida
03.2022 - 07.2022
Case Management Intern
Rescue Outreach Mission of Central Florida
01.2022 - 03.2022
Owner/Personal Trainer
Custom Bodies LLC
08.2007 - 03.2020
Master of Social Work (Advanced Standing-Clinical) -