Syd Walker
Columbus,OH
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Lindey’s. Proven ability to enhance guest experiences through personalized service and upselling techniques, resulting in increased repeat business. Adept at multitasking in high-volume environments while maintaining a warm and friendly demeanor. Experienced in cocktail creating and bar service.
Overview
8
8
years of professional experience
Work History
Server
Lindey’s
Columbus, OH
06.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Bartender
Forno Kitchen + Bar
Columbus, OH
08.2022 - 05.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
Bartender
J. Alexander's Restaurant
Columbus, OH
03.2018 - 06.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Northmont High School
Clayton, OHSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Menu memorization
- High volume dining
- Sales techniques
- Suggestive selling
- Food and beverage pairings
- Wine service
- Wine pairings
- Upselling techniques
- Positive and professional
- Liquor, wine, and food service
- Warm and friendly
- Adaptable and flexible
- Reliable and responsible
- Multitasking Abilities
Timeline
Server
Lindey’s
06.2025 - Current
Bartender
Forno Kitchen + Bar
08.2022 - 05.2025
Bartender
J. Alexander's Restaurant
03.2018 - 06.2022
Northmont High School