SYDELLE TRUJILLO
Spring,TX
Summary
Achieved consistent delivery of quality work through effective teamwork with minimal supervision.,Optimized food order and cash register operations to improve customer satisfaction.,Enhanced team communication and multitasking efficiency, contributing to a positive work environment.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Shift Lead
Chick-fil-A
The Woodlands, TX
12.2025 - Current
- Supervised daily operations to ensure efficient workflow and adherence to company standards.
- Trained and mentored team members on operational procedures and customer service excellence.
- Implemented process improvements that enhanced service speed and guest satisfaction.
- Managed inventory levels, ensuring stock availability while minimizing waste.
- Resolved customer complaints promptly, fostering positive dining experiences and loyalty.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Receptionist
Sentido Health
Tomball, TX
11.2024 - 06.2025
- Managed phone calls and directed inquiries to appropriate departments efficiently.
- Scheduled patient appointments using electronic health record systems daily.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Team Member
Chick-fil-A
Spring, TX
12.2023 - 11.2024
- Provided customer service support to ensure satisfaction.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
Education
Associate of Arts - Photography
Lone Star College Montgomery Campus
The Woodlands, TXHigh school diploma - undefined
Texas Connections Academy
01.2025
Skills
- Active Listening
- Adaptability and Flexibility
- Reliability
- Time management abilities
- Inventory restocking
- Team collaboration
- Attention to detail
- Product knowledge
- Food running
- Quality control
LANGUAGES
Fluent in English and Spanish
Additional Information
Part Time Photographer as of 5 years, continuing to build my brand, capture and enhance photos with editing software.
Certification
Texas Food Handler Certificate and TABC Certificate
Timeline
Shift Lead
Chick-fil-A
12.2025 - Current
Receptionist
Sentido Health
11.2024 - 06.2025
Team Member
Chick-fil-A
12.2023 - 11.2024
High school diploma - undefined
Texas Connections Academy
Associate of Arts - Photography
Lone Star College Montgomery Campus