Sydnee Black
Fort Gay
Summary
Personable and motivated, equipped with foundational knowledge and technical skills in project management and data analysis. Possesses familiarity with industry-standard software and tools, including proficiency in Microsoft Office and basic coding languages. Aims to leverage these skills to contribute to team success and drive positive outcomes.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Louisa Drug Store
08.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
Intern
Wayne County Court House
01.2024 - 04.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Retail Sales Associate
Goodwill Industries Store & Donation Center
08.2022 - 11.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Associate of Applied Science - Paralegal Studies
Mountwest Community And Technical College
Huntington, WV05.2024
High School Diploma -
Tolsia High School
Fort Gay, WV05.2022
Skills
- Customer Service
- Product Knowledge
- Stocking and Receiving
- Merchandise Display
- Teamwork and Collaboration
- Customer Assistance
- Store maintenance
- Teamwork and collaboration
- Problem-solving
- Computer skills
- Multitasking and organization
- Goal-oriented mindset
Timeline
Pharmacy Technician
Louisa Drug Store
08.2024 - Current
Intern
Wayne County Court House
01.2024 - 04.2024
Retail Sales Associate
Goodwill Industries Store & Donation Center
08.2022 - 11.2022
Associate of Applied Science - Paralegal Studies
Mountwest Community And Technical College
High School Diploma -
Tolsia High School
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