I am a highly motivated individual that is upbeat and personable creating welcoming environments for customers. Eager to excel in hospitality environments to give customers a favorable experience.
Overview
2
2
years of professional experience
Work History
Host
Olive Garden Restaurant
04.2025 - Current
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Cashier/Customer Service Representative
Mrs. Powells Bakery
09.2023 - 12.2023
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Stocked, tagged and displayed merchandise as required.