Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Sydnee Juleus

Medical Assistant, Hospital Client Coordinator, Receptionist, Admin
Savannah,GA

Overview

4
4
years of professional experience
1
1
Certification

Work History

Client Service Coordinator

Banfield Pet Hospital
03.2023 - Current
  • Increased company revenue by upgrading at least 1/3 of membership opportunities.
  • Managed over 40 client accounts daily, prioritizing tasks effectively to meet deadlines without compromising quality.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Developed strong relationships with clients through regular check-ins, fostering loyalty and trust.
  • Provided feedback on product/service features from customer perspective, helping inform decisions regarding future enhancements or updates

Medical Assistant

Southern Flare Urgent Care
06.2020 - 08.2021
  • Managed over 20 patient virtual and in-person appointments per day.
  • Optimized telemedicine database to support15-25 patients daily.
  • Increased patient volume through organized fundraising events
  • Provided basic triage with routine checks and diagnostic testing in clinical setting such as obtaining vitals, vision test, urinary analysis, std screening, drug testing, blood draws, and carrying out emergency protocol.
  • Provided assistance as directed during surgical procedures. such as sterilizing and gathering necessary procedural tools, patient restraints and/or transfer.
  • Coordinated specimen collection and lab courier pick-ups such as LabCorp.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Responsible for training of new employees.

Education

Bachelor of Science - Pre-Veterinary Biology

Georgia Southern University
Savannah, GA
05.2001 -

Skills

    Basic Triage

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Certification

Wildlife Rehabilitation Intern- Training - [April 2023-November2023)]

Accomplishments

  • Presented research on "Analyzing Reproductive Potential in Natural Marshes for Spartina alterniflora In Coastal Georgia Salt Marches" at Association of Southeastern Biologist conference in 2024.


Timeline

Wildlife Rehabilitation Intern- Training - [April 2023-November2023)]

11-2023

Client Service Coordinator

Banfield Pet Hospital
03.2023 - Current

Medical Assistant

Southern Flare Urgent Care
06.2020 - 08.2021

Bachelor of Science - Pre-Veterinary Biology

Georgia Southern University
05.2001 -

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Sydnee JuleusMedical Assistant, Hospital Client Coordinator, Receptionist, Admin