Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydnei Cooper

Houston

Summary

Operations-focused customer service professional with 6 years of experience in high-volume retail and service environments. Skilled in order processing, inventory systems, financial handling, digital tools, and customer support. Experienced in online order fulfillment, shipment processing, and system troubleshooting. Seeking a remote role in chat/email customer support, order processing, data entry, or administrative support.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate Cashier

Zara
04.2022 - Current
  • Worked in one of the highest-volume store locations in Houston, supporting front-end, stockroom, sales floor, and online order operations.
  • Processed and packaged online orders with accuracy and efficiency.
  • Managed inventory using digital scanning systems and internal software.
  • Assisted customers in fast-paced environments while maintaining service quality.
  • Supported POS and self-checkout transactions, ensuring accurate processing.

Beauty Sales Associate

Sally's Beauty Supply
03.2021 - 04.2022
  • Assisted customers with product recommendations while processing in-store and online transactions.
  • Received and processed shipment inventory, ensuring accurate stock counts.
  • Conducted bank deposits and handled secure financial documentation.
  • Managed digital banking records and store financial tracking.
  • Maintained organized inventory and updated product systems.

Front End Associate

Delmar Lanes
07.2019 - 02.2020
  • Managed customer check-ins, lane assignments, and payment processing.
  • Resolved customer issues in a fast-paced service environment.
  • Handled POS transactions and daily financial reconciliation.
  • Coordinated front-desk operations to ensure smooth customer flow.

Education

High School Diploma -

Scarborough High School
Houston, TX

Skills

  • Online Order Fulfillment & Processing
  • Inventory Management & Stock Control
  • Data Entry & Record Accuracy
  • POS & Self-Checkout Systems
  • Shipment Receiving & Processing
  • Cash Handling & Banking Procedures
  • Customer Support (High-Volume Environments)
  • Multitasking & Time Management
  • Digital Device & System Proficiency

Timeline

Retail Sales Associate Cashier

Zara
04.2022 - Current

Beauty Sales Associate

Sally's Beauty Supply
03.2021 - 04.2022

Front End Associate

Delmar Lanes
07.2019 - 02.2020

High School Diploma -

Scarborough High School
Sydnei Cooper