Assistant manager with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering a positive work environment.
Work History
Assistant Manager
5 Years 4 Months
Panera Bread | 06.2021 - Current
Supervised daily operations to ensure optimal service quality and customer satisfaction.
Trained and mentored team members on menu offerings and operational procedures.
Implemented inventory management processes to reduce waste and improve supply chain efficiency.
Analyzed sales data to identify trends and recommend improvements for product offerings.
Coordinated staff schedules to maintain adequate coverage during peak business hours.
Developed training materials that enhanced employee performance and streamlined onboarding processes.
Facilitated communication between front-line staff and management to address operational challenges effectively.
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Team Manager
4 Years 1 Month
Panera Bread | 05.2022 - 06.2026
Evaluated employee performance regularly, providing constructive feedback that supported growth within the team
Led employees through effective communication, coaching, training, and development.
Improved team productivity by implementing efficient task delegation and time management strategies.
Associate
7 Months
Panera Bread | 10.2021 - 05.2022
Fostered strong customer relationships through attentive service and effective resolution of inquiries or concerns.
Increased customer satisfaction by providing exceptional service at all times.
Maintained efficient shifts by following shift routines.
Education
High School Diploma
Berkeley Springs High School | Berkeley Springs, WV | 05.2020