Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Affiliations
References
Timeline
Generic

Sydney Attard

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Lead

American Eagle Outfitters, Inc
05.2022 - Current
  • Boosted sales performance by implementing strategic sales plans and effective team management.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Developed comprehensive training programs to enhance team members'' product knowledge and sales skills.
  • Enhanced visual merchandising by arranging store displays and floor plans effectively.
  • Streamlined inventory management for improved product availability and turnover.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Increased brand awareness by developing and implementing effective social media strategies.

Ticket Scanning

The Crofoot
10.2023 - Current
  • Enhanced customer experience by efficiently scanning tickets and providing accurate directions.
  • Maintained smooth entry flow by quickly resolving ticketing issues and discrepancies.
  • Improved overall event satisfaction with friendly and professional interactions during the ticket scanning process.
  • Assisted patrons in finding their seats, contributing to a positive event atmosphere.
  • Contingent position

Barista

Starbucks
02.2017 - 10.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Telemetry Monitor Technician

Beaumont Hospital Taylor
07.2017 - 05.2022
  • Enhanced patient safety by continuously monitoring telemetry equipment and promptly reporting any abnormalities.
  • Assisted nurses in providing quality patient care through accurate interpretation of cardiac rhythms and timely communication of changes.
  • Improved workflow efficiency by maintaining up-to-date documentation on monitored patients, including rhythm strips and vital signs.
  • Contributed to a reduction in medical errors by performing regular maintenance checks on telemetry equipment, ensuring proper functioning at all times.
  • Streamlined the admission process for telemetry patients by quickly setting up monitoring equipment and accurately inputting data into the electronic health record system.

Sales Associate

Bath And Body Works, Limited Brands
08.2016 - 02.2017
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Sales Associate

Journeys Shoes
07.2015 - 09.2016
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Meat Clerk

Trentwood Farms
11.2014 - 02.2015
  • Enhanced customer satisfaction by providing knowledgeable and efficient service in the meat department.
  • Increased sales through effective merchandising, product rotation, and attractive displays.
  • Ensured freshness of products by monitoring inventory levels and maintaining proper storage conditions.
  • Collaborated with team members to achieve a well-stocked, clean, and organized work environment.

Education

Bachelor of Arts - Digital Audiences

Arizona State University
Tempe, AZ
10.2023

Certificate - Telemetry Technician Certification

Phlebotomy Career Training
Dearborn, MI
08.2017

High School Diploma -

Summit Academy North High School
Flat Rock, MI
06.2016

Skills

  • Stockroom Management
  • Merchandise Flow
  • Product Knowledge
  • Sales Techniques
  • Medical Terminology
  • HIPAA Compliance
  • Food Preparation
  • Cash Handling
  • Analytics and Reporting
  • Brand Promotion
  • Content Creation

Accomplishments

Promoted from Part-Time Brand Ambassador to Part-Time Senior BA to Full-Time Sales Lead within 8 months at American Eagle.

Certification

Google Ads Certification, Google Analytics Certification, Meta Social Media Marketing Professional Certificate, First Aid and CPR Certified.

Affiliations

  • Thrifting and Vintage Goods
  • Nutrition and Exercise
  • Attending Concerts
  • Collecting Vinyl Records
  • Gardening

References

References available upon request.

Timeline

Ticket Scanning

The Crofoot
10.2023 - Current

Sales Lead

American Eagle Outfitters, Inc
05.2022 - Current

Telemetry Monitor Technician

Beaumont Hospital Taylor
07.2017 - 05.2022

Barista

Starbucks
02.2017 - 10.2023

Sales Associate

Bath And Body Works, Limited Brands
08.2016 - 02.2017

Sales Associate

Journeys Shoes
07.2015 - 09.2016

Meat Clerk

Trentwood Farms
11.2014 - 02.2015

Bachelor of Arts - Digital Audiences

Arizona State University

Certificate - Telemetry Technician Certification

Phlebotomy Career Training

High School Diploma -

Summit Academy North High School
Sydney Attard