Maya Austin
Pueblo West
Summary
Dependable and professional with experience in structured, team-oriented environments. Brings strong communication skills, patience, adaptability, and leadership qualities
Overview
8
8
years of professional experience
Work History
Recruiting Coordinator
NCSA Athletic Recruiting
North Charleston
11.2025 - 02.2026
- Supporting the recruitment and onboarding of student-athletes and families seeking college athletic opportunities.
- Responsible for managing candidate communication, scheduling consultations, maintaining CRM records, and ensuring a seamless recruiting experience.
- Stayed highly organized, customer-focused, and passionate about collegiate athletics and helping families navigate the recruiting process.
Child Care Provider
Primrose Schools
Mount Pleasant
04.2025 - 11.2025
- Observed signs of behavioral or emotional issues and alerted senior staff and parents.
- Cultivated safe and inclusive care environment to nurture and encourage children.
- Selected activities to reinforce learning and discovery and helped children develop personal interests.
- Built positive relationships with parents and listened to concerns and requests.
Customer Service Representative
Avis Budget Group
North Charleston
02.2025 - 04.2025
- Resolved customer inquiries, complaints, and issues providing insightful solutions.
- Researched assistance requested and offered accurate information to resolve issues and respond to inquiries.
- Addressed customer concerns and complaints and resolved issues promptly.
- Documented detailed notes in CRM system to track customer interactions.
- Resolved product and service issues promptly.
Enrollment Specialist
Central Christian College of Kansas
McPherson
07.2023 - 02.2025
- Consulted individuals by sharing program information while encouraging pursuit of goals.
- Verified and completed enrollment applications for all programs.
- Completed outreach, recruitment and screening processes for prospective applicants.
- Utilized CRM software to manage client interactions and follow-ups.
- Built strong relationships with clients, leading to high retention rates.
Admissions Counselor
Central Christian College Of Kansas
McPherson
06.2023 - 02.2025
- Developed collaborative relationships with employers to increase throughput of potential candidates.
- Advised students on which courses to select, how to schedule classes and effective career planning.
- Consulted with students, parents, teachers and other school and community stakeholders to assist in meeting student needs.
- Obtained referrals to third-party recruiters and HR personnel to facilitate hiring and application processes.
- Coordinated counseling services for students and implemented student services in school.
Assistant Basketball Coach
Central Christian College Of Kansas
McPherson
08.2023 - 08.2024
- Instilled discipline to keep players diligent in attending warm-up and practice sessions.
- Worked with head coach to identify strengths and potential players.
- Observed team performance to institute improvements and meet benchmarks.
- Scheduled transportation, food and lodging to facilitate team travel.
- Scouted contests and championships to recruit new players.
- Coordinated game and practice dates and times to keep players fit and ready for competitive play.
- Conducted intensive drills to test stamina and indefatigability.
Cashier
Jump Start
McPherson
02.2021 - 07.2023
- Processed cash register transactions on POS and provided correct change.
- Accepted checks, debit and credit cards, and gift certificates in line with company.
- Maintained high customer satisfaction levels by going extra mile to personalize service.
- Received feedback and complaints while demonstrating exceptional customer service.
- Cleaned and sanitized checkouts and other high-touch surfaces.
- Set up merchandise displays, including endcaps, floor displays, and aisles.
- Inventoried merchandise and reordered to replenish low stock.
Return Processing Associate
Home Depot
Daly city
02.2018 - 05.2020
- Worked closely with the team to meet or exceed service goals on a consistent basis.
- Processed orders, forms, applications, and requests efficiently.
- Participated in workshops and training sessions to improve personal skills and job performance.
- Maintained up-to-date knowledge of product information to assist customers effectively.
- Handled customer complaints, providing appropriate solutions and follow-ups within time limits.
- Unloaded new products, opened containers and routed products to sales floor or storage locations.
- Restocked shelves and organized merchandise to facilitate easy customer navigation and contribute to positive shopping experience.
Education
Bachelors - Sports Studies
McPherson College
McPherson, KSAssociates - Kinesiology
Mission College
Santa Clara, CASkills
- Organizational skills
- Conflict resolution
- Inventory monitoring and management
- System updating skills
- Records management
- Handheld scanners
- Basic repairs
- Order tracking
- Document preparation
- Self motivated
- Goal oriented
Timeline
Recruiting Coordinator
NCSA Athletic Recruiting
11.2025 - 02.2026
Child Care Provider
Primrose Schools
04.2025 - 11.2025
Customer Service Representative
Avis Budget Group
02.2025 - 04.2025
Assistant Basketball Coach
Central Christian College Of Kansas
08.2023 - 08.2024
Enrollment Specialist
Central Christian College of Kansas
07.2023 - 02.2025
Admissions Counselor
Central Christian College Of Kansas
06.2023 - 02.2025
Cashier
Jump Start
02.2021 - 07.2023
Return Processing Associate
Home Depot
02.2018 - 05.2020
Bachelors - Sports Studies
McPherson College
Associates - Kinesiology
Mission College