Sydney Bandelow
Billings,MT
Summary
Experienced healthcare professional ready to contribute to efficient patient care and administrative excellence. Skilled in medical terminology, patient coordination, and electronic health records management. Strong focus on team collaboration and adaptability, ensuring reliable support in dynamic environments, with an increased knowledge in medical billing and coding, certified nursing assistant responsibilities and a role in obstetric surgical technology. Known for effective communication, organizational skills, and results-driven approach.
Overview
8
8
years of professional experience
Work History
Medical Billing Coordinator/Liaison
Advocate Physical Therapy
Helena, MT
08.2024 - 10.2025
- Coordinated patient billing inquiries, providing clear explanations of charges and payment options.
- Monitored accounts receivable reports, identifying trends to enhance collection strategies and reduce outstanding balances.
- Managed insurance verification processes, confirming coverage details before services rendered.
- Collaborated with healthcare providers to resolve billing discrepancies and improve revenue cycle efficiency.
Bartender/Server
Windbag Saloon
Helena, MT
09.2023 - 06.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained cleanliness of bar area, adhering to health and safety regulations consistently.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Mental Health Technician and CNA
Providence Regional Medical Center
Missoula, MT
01.2022 - 09.2022
- Monitored patient behavior and emotional well-being to ensure safety and compliance with treatment plans.
- Collaborated with multidisciplinary teams to develop individualized care strategies tailored to specific patient needs.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Mental Health Technician/CNA, Float Pool
St. Peter's Health
Helena, MT
06.2020 - 12.2021
- Monitored patients' mental and emotional conditions, ensuring safety and well-being in treatment environments.
- Assisted in developing individualized care plans, collaborating with multidisciplinary teams for optimal patient outcomes.
- Implemented therapeutic activities to enhance patients' coping skills and promote mental health recovery.
- Documented patient progress in electronic health records, maintaining accuracy and compliance with regulatory standards.
Obstetric Surgical Technologist/Health Unit Coordinator
St. Peter's Health
Helena, MT
01.2019 - 12.2021
- Handled high-pressure situations calmly and efficiently, contributing to successful completion of critical surgeries.
- Provided compassionate support to patients experiencing anxiety or discomfort prior to surgery, helping alleviate concerns while maintaining professionalism.
- Collaborated effectively with multidisciplinary teams to optimize patient care before, during, and after surgery.
- Ensured optimal patient care, closely monitoring patient vitals and conditions during surgery for immediate response.
Patient Access Specialist
St. Peter's Health
Helena, MT
02.2018 - 01.2019
- Facilitated patient registration processes to ensure accurate data entry and compliance with health regulations.
- Coordinated insurance verification procedures to streamline patient access and minimize delays in care delivery.
- Led initiatives to enhance electronic health record (EHR) utilization, improving data accuracy and accessibility for clinical teams.
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
Education
Bachelor of Science - Neuroscience And Applied Psychological Sciences
Arizona State University
Tempe, AZ12.2027
No Degree - General Studies
The University of Montana
Helena12.2021
Skills
- Multidisciplinary team collaboration
- Training and mentoring
- Medical records management
- HIPAA compliance
- Healthcare software
- Medical terminology proficiency
- Clear and effective communication
- Customer service expertise
- Motivation and initiative
Accomplishments
Named 2025 Ascend Practice of the year by WebPT
Timeline
Medical Billing Coordinator/Liaison
Advocate Physical Therapy
08.2024 - 10.2025
Bartender/Server
Windbag Saloon
09.2023 - 06.2024
Mental Health Technician and CNA
Providence Regional Medical Center
01.2022 - 09.2022
Mental Health Technician/CNA, Float Pool
St. Peter's Health
06.2020 - 12.2021
Obstetric Surgical Technologist/Health Unit Coordinator
St. Peter's Health
01.2019 - 12.2021
Patient Access Specialist
St. Peter's Health
02.2018 - 01.2019
Bachelor of Science - Neuroscience And Applied Psychological Sciences
Arizona State University
No Degree - General Studies
The University of Montana