Sydney Berger
Middleburg,FL
Summary
Resourceful Manager in Training known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and performance analysis. Excel in communication, problem-solving, and adaptability, ensuring successful management and team collaboration.
Overview
3
3
years of professional experience
Work History
Manager in Training/Co Manager
Journeys Kidz
Orange Park, FL
06.2022 - Current
- Managed recruitment efforts including job postings, interviewing applicants, and making hiring decisions.
- Developed strategies to motivate staff members in order to increase productivity levels.
- Maintained accurate records of employee attendance, performance reviews, disciplinary actions.
- Ensured compliance with all applicable laws regarding labor relations and safety regulations.
- Resolved conflicts between employees or customers in a timely manner while maintaining professionalism.
- Worked closely with customers to understand needs and resolve diverse issues.
- Maintained current understanding of company offerings to better serve customers and team members.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Learned company processes, procedures and employee role functions.
- Shadowed managers to gain understanding of organizational expectations and management techniques.
- Enhanced leadership abilities through training and hands-on task completion.
- Supported staff training, development and evaluation.
Restaurant Hostess/Server Assistant
Salsas Mexican Cuisine & Cantina
Middleburg, FL
05.2021 - 06.2024
- Greeted customers and escorted them to their tables.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Education
High School Diploma -
Ridgeview High School
Orange Park, FL05-2024
Skills
- Staff Leadership
- Schedule Management
- Employee Mentoring
- Customer Service
- Sales Techniques
- Staff Management
Timeline
Manager in Training/Co Manager
Journeys Kidz
06.2022 - Current
Restaurant Hostess/Server Assistant
Salsas Mexican Cuisine & Cantina
05.2021 - 06.2024
High School Diploma -
Ridgeview High School
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