Sydney Cannella
Jacksonville ,NC
Summary
Dynamic receptionist with strong organizational skills and exceptional telephone abilities. Committed to creating welcoming client environments while managing schedules efficiently to enhance service delivery.
Detail-oriented professional with experience in reception and emergency services. Skilled in verbal and written communication, schedule management, and providing outstanding customer service. Ready to leverage these strengths to improve client experiences and operational efficiency.
Motivated receptionist known for effective communication and client relations. Proven ability to manage appointments and inquiries, fostering a welcoming atmosphere that enhances overall client satisfaction.
Overview
4
4
years of professional experience
Work History
Receptionist
Moxie Nail Bar
Newport News, VA
03.2025 - 03.2026
- Greeted clients warmly, creating welcoming atmosphere for appointments and services.
- Managed scheduling efficiently, ensuring optimal appointment flow and reducing client wait times.
- Handled phone inquiries promptly, providing accurate information about services and promotions.
- Maintained cleanliness and organization of reception area, enhancing overall client experience.
- Supported staff with administrative tasks, fostering teamwork and service delivery efficiency.
- Handled cash transactions and maintained sales and payments records accurately.
911 Dispatcher
York County 911
Yorktown, VA
12.2024 - 01.2025
- Responded to emergency calls, assessing situations and prioritizing responses effectively.
- Operated multi-line phone systems and radio equipment to dispatch emergency services.
- Collaborated with law enforcement, fire departments, and EMS for coordinated response efforts.
- Utilized CAD software for real-time tracking of units and resource allocation.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
Clothing Stylist
Buckle
Jacksonville
02.2022 - 08.2022
- Curated personalized outfit selections based on client preferences and current fashion trends.
- Provided styling consultations to enhance customer confidence and satisfaction.
- Maintained knowledge of seasonal collections and promotions to drive sales initiatives.
- Assisted in visual merchandising to create appealing store displays that attract customers.
- Collaborated with team members to ensure a cohesive shopping experience for clients.
- Developed strong relationships with returning customers, fostering loyalty and repeat business.
- Trained new hires on product knowledge and effective styling techniques for improved service delivery.
- Adapted quickly to changing fashion trends, ensuring relevant style recommendations for diverse clientele.
Education
No Degree - Criminal Justice
Radford University
Radford, VA05-2024
High School Diploma -
Poquoson High School
Poquoson, VA07-2020
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Greeting and seating clients
- Schedule management
- Multi-line telephone operation
- Typing speed
Timeline
Receptionist
Moxie Nail Bar
03.2025 - 03.2026
911 Dispatcher
York County 911
12.2024 - 01.2025
Clothing Stylist
Buckle
02.2022 - 08.2022
No Degree - Criminal Justice
Radford University
High School Diploma -
Poquoson High School