Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Water Clerk/Front Desk Receptionist
McIntosh County Board Of Commissioners
Darien, Georgia
2024.03 - Current
Communicated with customers and employees to answer questions or explain information.
Received and distributed incoming mail, messages and packages to appropriate individuals.
Created memos, letters, emails, reports, presentations as requested by management.
Answered multi-line telephone system and routed calls to appropriate personnel.
Prepared deposits according to established procedures.
Answered customer inquiries via phone and email.
Collaborated with team members to complete tasks efficiently and meet deadlines.
Greeted visitors in a friendly and professional manner while directing them appropriately.
Performed data entry tasks to update customer accounts records.
Verified accuracy of all paperwork prior to submission for processing.
Operated cash register to process cash, check, and credit card transactions.
Assisted customers with inquiries and complaints in a professional manner.
Processed payments, refunds, and exchanges accurately and efficiently.
Answered phones in a courteous manner while providing excellent customer service.
Supported public inquiries by providing accurate information and assistance.
Food Service Worker
Crawdaddy’s
Ludowici, USA
2021.12 - Current
Served customers.
Cashier.
Food Service Worker
Huddle House
Ludowici, USA
2021.06 - 2021.09
Served customers.
Cashier.
Director of Public Works
Ft. Stewart
Ft. Stewart, USA
2019.06 - 2019.08
Was over contracts and contractors.
Filed paperwork.
Handled billing information.
Worked under one of the highest ranked handlers for DPW.
Education
High School Diploma -
Long County High School
Ludowici, Georgia
Skills
Fast learner
Excellent customer skills
Excellent listening skills
Computer skills
Willingness to learn
Payment processing
Office organization
Attention to detail
Active listening
Scanning and copying
Cash management
Mail handling
Telephone etiquette
Awards
Department of the Army (Certificate of Appreciation)