Sydney Cowling
Cleveland
Summary
Certified Personal Trainer offers 2 years of experience in commercial gym and private setting guiding a diverse client demographic to achieve health and wellness goals. Results-oriented and adaptable with passion for designing fitness programs to maximize performance and increase overall wellbeing. Experience providing instruction for one-on-one sessions, buddy sessions and small group training classes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Trainer
Fitworks
05.2023 - Current
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- 80% closing percentage on attended personal training consultations
- Developed strong rapport with regular guests, fostering loyalty and repeat business.
Bartender
Kave's Bar
01.2023 - 03.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Fitness Instructor
Planet Fitness
08.2021 - 11.2022
- Cultivated positive relationships with current and potential members to increase class participation.
- Explained and demonstrated proper lifting and exercise techniques for clients of various fitness and physical abilities.
- Promoted safe and interactive environment for club clients and members.
- Developed, planned, and led personal and group fitness sessions involving strength training, cardiovascular exercise, and stretching.
Front Desk Associate
Planet Fitness
04.2021 - 08.2021
- Greeted visitors and members upon arrival, offered assistance and answered questions to build rapport and retention.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct personnel.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Direct Sales Agent
AAA Insurance Company
12.2019 - 04.2021
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Sold automobile and property insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Upsold additional products and services after identifying customer needs and requirements.
- Entered customer interaction details into proprietary insurance systems to track customer interactions, quote & record solutions offered, and service existing customer accounts.
Independent Delivery Driver
Grubhub Inc.
10.2019 - 12.2019
- Completed on-time deliveries by choosing best and most efficient routes
- Using proper food-handling procedures to preserve product integrity
- Communicated via phone to clarify customer orders
- Possesses 90% average acceptance on incoming order requests
Ophthalmic Technician
Fairview Eye Center And Lakewood Eye Center
09.2019 - 11.2019
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations
- Applied eye medications and drops
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction
- Administered up to 16 static perimetry tests per day
Licensed Insurance Sales Representative
Cole & Cole Insurance
02.2019 - 08.2019
- Maintained detailed records of customer information and policy sales
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation
- Maintained 85% cross-quoting percentage of auto and property lines
Retail Sales Associate
Brummer's Chocolates
10.2018 - 01.2019
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Greeted customers and helped with product questions, selections and purchases.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for active promotions
- Streamlined packaging of goods and decreased time to produce by 15% on boxed orders
Warehouse Associate
Solo Vino
07.2018 - 01.2019
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations
- Consistently lifted materials weighing as much as 50 pounds
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
- Verified quantity and description of materials received by checking merchandise against packing list
General Laborer/Administrative Support Assistant
M.A.D Cleaning, LLC
06.2017 - 07.2018
- Coordinated bookkeeping activities in QuickBooks including invoicing and payroll
- Read work orders or received oral instructions to determine work assignments and equipment and materials needed
- Supported proposals by preparing scope of work, bid paperwork and fee schedules
- Thoroughly cleaned all construction and worksites to avoid hazards
Education
Honors Diploma -
Perkins High School
Sandusky, OH05.2017
Skills
- Progress Monitoring and Goal Attainment
- Fitness Program Design
- Verbal and Written Communication
- CRM Software
Certification
- NCSF CPT - Certified Personal Trainer
- ECSI CPR Certification
- ECSI AED Certification
Timeline
Personal Trainer
Fitworks
05.2023 - Current
Bartender
Kave's Bar
01.2023 - 03.2023
Fitness Instructor
Planet Fitness
08.2021 - 11.2022
Front Desk Associate
Planet Fitness
04.2021 - 08.2021
Direct Sales Agent
AAA Insurance Company
12.2019 - 04.2021
Independent Delivery Driver
Grubhub Inc.
10.2019 - 12.2019
Ophthalmic Technician
Fairview Eye Center And Lakewood Eye Center
09.2019 - 11.2019
Licensed Insurance Sales Representative
Cole & Cole Insurance
02.2019 - 08.2019
Retail Sales Associate
Brummer's Chocolates
10.2018 - 01.2019
Warehouse Associate
Solo Vino
07.2018 - 01.2019
General Laborer/Administrative Support Assistant
M.A.D Cleaning, LLC
06.2017 - 07.2018
Honors Diploma -
Perkins High School
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