Sydney Coy
Kettering,OH
Summary
Dynamic and results-oriented professional with extensive experience in customer service roles, including a notable position at The Original Pancake House. Excelled in enhancing customer satisfaction and loyalty through exceptional communication and guest service. Demonstrated proficiency in organization and task prioritization, contributing to a significant improvement in operational efficiency. Skilled in suggestive selling, fostering both customer engagement and sales growth.
Overview
6
6
years of professional experience
Work History
Restaurant Server
The Original Pancake House
02.2021 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Established rapport with regular customers, fostering loyalty through exceptional service.
Cashier
Walmart
04.2020 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Sales Clerk
Seth's Produce
04.2019 - 10.2019
- Developed strong relationships with customers, driving repeat business and loyalty.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
Education
Associate of Science - Business
Clark State Community College
Springfield, OH06-2026
Skills
- Guest service
- Customer satisfaction
- Organization
- Exceptional communication
- Cleanliness
- Detail-oriented
- Professional appearance
- Task prioritization
- Suggestive selling
Timeline
Restaurant Server
The Original Pancake House
02.2021 - Current
Cashier
Walmart
04.2020 - 10.2020
Sales Clerk
Seth's Produce
04.2019 - 10.2019
Associate of Science - Business
Clark State Community College
Similar Profiles
Breana SbailoBreana Sbailo
Server at Original Pancake HouseServer at Original Pancake House
Okende KilumbuOkende Kilumbu
General Manager at Original Pancake HouseGeneral Manager at Original Pancake House
Wells KilumbuWells Kilumbu
General Manager at The Original Pancake House - North CarolinaGeneral Manager at The Original Pancake House - North Carolina