Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Intern

Sydney Davis

Huntsville,AL

Summary

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Avid E-Commerce Personal Shopper ready to exceed customer satisfaction expectations and promote internal business goals. Blends retail delivery assistance with promotional and commercial enhancement measures. Delivers critical merchandise to help shoppers while encouraging return patronage and E-Commerce revenue growth. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Security-conscious and customer-focused E-Commerence Clerk with top-notch teamwork and interpersonal communication skills. Kept cash drawers accurate and secure with smooth payment processing and maximized loss prevention methods.

Overview

3
3
years of professional experience

Work History

E-Commerce Personal Shopper

Target
06.2022 - Current
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Interacted with customers by phone, email or in-person to provide information.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Reviewed order data to verify transactions and shipping dates.
  • Received and routed business correspondence to correct departments and staff members.
  • Created reports and developed improvements and enhancements to automate records and file systems.

E-Commerce Personal Shopper

Kroger
09.2021 - 08.2022
  • Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
  • Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
  • Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
  • Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
  • Solicited feedback from served customers to discern service weaknesses and positively shape future service interactions.
  • Actively promoted e-commerce department services to customers by highlighting benefits and service offerings during in-store interactions.

Cashier

Chuck E Cheese
03.2021 - 09.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Cashier

McAlister's Deli
10.2020 - 09.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Education

No Degree -

Alabama A & M University
Normal, AL

High School Diploma -

Lee High School
Huntsville, AL
05.2023

Skills

  • Special Assignments
  • Cash Counting
  • Rewards Programs
  • Customer Buying Habits
  • Verifying Order Accuracy
  • Upbeat and Outgoing Attitude
  • Verbal and Written Communication
  • Purchase Recommendations
  • Accurate Money Handling

Additional Information

  • Volunteer at Huntsville Animal Shelter
  • Won State Photography Award
  • Attend Photography Magnet


Timeline

E-Commerce Personal Shopper

Target
06.2022 - Current

E-Commerce Personal Shopper

Kroger
09.2021 - 08.2022

Cashier

Chuck E Cheese
03.2021 - 09.2021

Cashier

McAlister's Deli
10.2020 - 09.2021

No Degree -

Alabama A & M University

High School Diploma -

Lee High School

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Sydney Davis