Sydney Day
New Tazewell,TN
Summary
Proven to enhance patient satisfaction and streamline appointment scheduling at Tazewell Chiropractic Center, bringing a blend of data entry efficiency and professionalism. Previous qualifications include improving treatment outcomes while showcasing adaptability and patient flow management skills. Former Conditions allowed experience in safe food handling and maintaining customer satisfaction and expectations.
Overview
5
5
years of professional experience
Work History
Chiropractic Assistant
Tazewell Chiropractic Center
05.2021 - 08.2024
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Input patient data into computer system using SilkOne EMR and checked information for accuracy.
- Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
- Maintained a 15-minute patient flow to meet the daily goal of 40 patients.
Barista
Java JJ's
04.2020 - 09.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Concession Stand Worker
New Tazewell City Pool
05.2019 - 08.2019
- Used cash register to tender change and process cash and credit card payments.
- Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
- Adhered to health and safety regulations, maintaining proper food handling practices at all times.
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Developed strong multitasking abilities, juggling multiple tasks simultaneously without compromising quality of service.
- Remained adaptable under pressure, efficiently switching between roles as needed during busy periods or employee absences.
Education
Associate of Science - Chemistry
Walters State Community College
Morristown, TN05.2024
Skills
- Insurance Verification
- First Aid and CPR Certification
- Data Entry Efficiency
- Patient Flow Management
- Professionalism and Ethics
- Appointment Scheduling
Timeline
Chiropractic Assistant
Tazewell Chiropractic Center
05.2021 - 08.2024
Barista
Java JJ's
04.2020 - 09.2020
Concession Stand Worker
New Tazewell City Pool
05.2019 - 08.2019
Associate of Science - Chemistry
Walters State Community College
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